Deputy General Manager, Feeder Management Department

Responsibilities

• Manage full profit and loss accountability to ensure business profitability and sustainability
• Optimize cost efficiency by selecting vessels with appropriate size, speed, and bunker consumption aligned to volume prospects and port capabilities
• Monitor daily bunker consumption using system data to ensure vessel performance aligns with Time Charter Description and benchmark against sister ships
• Secure port call berth windows to maintain schedule integrity and operational efficiency
• Analyze and control indirect costs to support financial targets
• Manage and resolve cargo, container, and vessel damage claims in coordination with legal teams
• Strategize trade routes by analyzing market demand and supply to enhance service coverage and sailing frequency through own deployment or slot swaps
• Maintain high vessel schedule integrity to meet feeder-to-mother vessel connections and provide timely ETA and ETD updates to customers
• Collaborate with marketing to select customers and deals, actively participate in tender exercises
• Identify and implement General Rate Increases (GRIs), Rate Restorations (RRs), and Critical Bunker Recoveries (CBRs) in response to cost changes across managed trades
• Coordinate rate quotations and filings with marketing to support revenue management
• Manage agencies involved in vessel operations, cargo bookings, and customer relationship management at local service locations
• Engage actively in marketing efforts, especially with key clients introduced by marketing, and manage client relations during operational crises
• Conduct business development by reviewing trade route viability and adapting to operational or market changes
• Evaluate feasibility of new services, solo or via consortiums through vessel sharing agreements
• Make quick, effective decisions and communicate strategies clearly during operational or business crises
• Maintain professional relationships with external clients, port and terminal operators, and business partners
• Stay informed on the rapidly changing business environment through personal involvement and feedback channels including media
• Develop a strong understanding of current market conditions and long-term business outlook to identify opportunities and risks
• Prepare and position the right assets (ships) to meet future challenges and opportunities
• Required competencies and certifications
• Minimum 10 years of sales experience in Shipping Carriers or Freight Forwarding
• Bilingual proficiency in English and Chinese, including reading and writing Chinese for reporting and liaison with Shanghai Headquarters
• Strong understanding of shipping carriers, freight forwarding, and supply chain solutions markets, with preference for industry vertical specialization
• Preferred competencies and qualifications
• Excellent communication, interpersonal, and negotiation skills demonstrated in client and stakeholder interactions
• Proven ability to develop and execute strategic plans that drive business growth
• Strong analytical and problem-solving skills applied to operational and market challenges
• Customer-centric approach focused on building and maintaining strong relationships
• Excellent time management and organizational skills to handle multiple priorities
• Ability to work independently and collaboratively within teams

Additional Information

Company Overview NEW GOLDEN SEA SHIPPING PTE. LTD. (COSCO SHIPPING LINES SOUTHEAST ASIA BRANCH) operates in shipping and logistics, providing carrier and freight forwarding services with a focus on efficient supply chain solutions across Southeast Asia. Job Summary Lead shipping operations with full P&L responsibility, optimizing costs and yields through strategic vessel selection, route planning, and customer relationship management to drive business growth and operational excellence.

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