Storage Engineer
External
Millennium Technology · SingaporeFull-timeOn-site1w ago
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About the role
Responsibilities Be the subject matter expert in storage area, proactively understand the customer environment and propose best use of the product Answer and resolve support cases across all severity levels Own all customer facing communications, ensuring the message is concise and professional Manage customer issues in a timely manner and escape to appropriate team as necessary Shares, and documents knowledge via FAQ / KB articles, which can be internal or customer facing Develop HDL and LLD f...
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