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Querétaro - Local Account Manager

External
Expeditors logoExpeditors · Queretaro, Mexico
Full-timeOn-siteToday
Leadership
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Responsibilities

  • Expeditors Core Competencies
  • Exceptional Customer Service:
  • Job Execution:
  • Reliability:
  • Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
  • Collaboration:
  • Communication:
  • Culture:
  • Exhibits and promotes the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
  • Personal Growth and Development:
  • Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
  • Account Manager Core Competencies
  • Business Development
  • Customer Management
  • Customer Ecosystem Expertise
  • Develops and maintains knowledge and expertise for respective customer ecosystems including: market and industry intelligence; associated product, service, and vertical knowledge; customer information systems; and supply chain expertise.
  • Business Intelligence
  • Develops and maintains Data Fluency combined with effective use of business intelligence tools for: information gathering, processing, and analysis; performance management and improvement; and reporting.
  • Account Manager-Specific Tasks and Duties
  • Maintain customer SOPs.
  • Create and communicate a strategic business plan for their customers.
  • Initiate value-added solutions.
  • Develop relationships within the customer's organization.
  • Promote Expeditors marketing activiti

Benefits

Vision insurance

Additional Information

SUMMARY DESCRIPTION: Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s). Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.

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