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Junior Customer Success Consultant - Dutch speaker

External
Nielseniq logoNielseniq · Amstelveen, Netherlands
Full-timeOn-site2w ago
ComplianceData Analysis
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Responsibilities

  • Client support & relationships
  • Managing retailer relationships (with support)
  • Participate in client meetings, governance calls, and follow-ups
  • Help monitor customer satisfaction and key health metrics (e.g. NPS)
  • Insights & analysis
  • Use NielsenIQ tools to analyze market, category, and customer data
  • Translate analyses into clear, actionable insights for internal and external stakeholders
  • Contribute to Joint Business Plans by supporting analysis and tracking progress
  • Collaboration & growth
  • Identify potential client needs during day-to-day interactions and share opportunities with Account Development
  • Act as a voice of the customer by escalating data quality or reporting needs
  • Continuously develop your consulting and communication skills through coaching and training

Requirements

  • Bachelor's degree in Business, Marketing, Communications, or a related field
  • Recently graduated or early in your career (up to 2 years' experience) in customer-facing, analytical, or retail-related roles (including internships or graduate roles)
  • Fluent in Dutch and English
  • Interest in data analysis, retail, and customer decision-making
  • Comfortable working with numbers and learning new tools
  • Experience in Tech & Durables, FMCG, or market research
  • Experience presenting insights to clients or stakeholders
  • Exposure to consulting or customer success environments

Benefits

40000 to 45000 euros gross per year. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.Customer Success Academy: extensive onboarding and ongoing learning to support your professional developmentFlexible hybrid working (home & office)Exposure to international colleagues while working with local Dutch clientsDiverse Career Paths: explore various career paths within the NielsenIQ structure, both in the Netherlands and internationally, as you grow and advance in your roleVolunteer time off#LI-hybrid-LN-1Flexible working environmentLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQFor more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionHealth insuranceFlexible scheduleEquity / stock options

Additional Information

ABOUT THIS JOB This is an entry-level / early-career role with structured onboarding and close collaboration with senior colleagues. In this role, you will work closely with retail clients in the Tech & Durables and FMCG sector, helping them better understand their business, markets, and opportunities through NielsenIQ insights. As a Junior Customer Success Consultant, you will learn how to support client decision-making, turn data into clear stories, and build long‑term customer relationships - all with the guidance of experienced colleagues and structured training.

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