Scrum Master

About the role

We are looking for a hands-on Scrum Master to support one or more engineering squads working on a complex, product-grade platform. You will own agile ceremonies, protect the team's focus, and help build a delivery culture grounded in transparency and continuous improvement. This role suits someone who has moved past the basics and is comfortable navigating cross-functional dependencies, distributed team dynamics, and evolving requirements. Our Agile Stack Methodology Scrum and Kanban for sprint and flow-based delivery Familiarity with scaled frameworks (SAFe or LeSS) for multi-team coordination Agile metrics: Velocity, Cycle Time, Throughput Tools Jira and Confluence for backlog management, sprint tracking, and documentation Burndown/Burnup charts for delivery visibility Collaboration tools like Miro or Mural for remote retrospectives Stakeholder & Planning Sprint-level capacity planning and dependency tracking Regular stakeholder updates translating team progress into delivery outcomes

Responsibilities

• Run effective sprint ceremonies - planning, standups, reviews, and retrospectives - with a focus on outcomes, not just process
• Spot and remove blockers early; escalate when needed without waiting for issues to compound
• Track and report velocity and burndown trends to help the team and leadership maintain realistic delivery forecasts
• Facilitate healthy team dynamics and help resolve interpersonal or cross-functional friction when it arises
• Coordinate with other Scrum Masters and Tech Leads to manage dependencies across squads
• Maintain a clear backlog alongside the Product Owner, ensuring stories are well-defined before sprint start
• Communicate progress and risks to stakeholders in plain language

Requirements

• 8 -10 years of overall professional experience, with at least 3 - 4 years in a dedicated Scrum Master role
• Solid working knowledge of Jira/ADO/GitHub Projects and Confluence - you should be comfortable setting up boards, custom workflows, and basic reporting
• Experience working with or within a scaled agile environment (SAFe, LeSS, or similar)
• Comfortable working with senior engineers and tech leads without needing to manage every technical detail yourself
• Strong communication skills - written and verbal - especially in an offshore-onsite model
• Good to Have
• Scrum Master certification (CSM, PSM I/II, or SAFe SSM)
• Prior experience in product engineering teams, ideally in industrial, logistics, or technology-heavy domains
• Technical background (developer or SDET) that helps you engage meaningfully in engineering conversations
• Exposure to distributed or India-US team structures

Benefits

Additional Information

About Gradera Gradera defines a new category of enterprise transformation called Software-Orchestrated Services™ - where software orchestrates human expertise, digital workers, and enterprise systems to deliver governed outcomes at scale. As an AI Native Services firm, we help enterprises redesign how work gets done across operations, product, engineering, customer experience, data, and enterprise workflows to move beyond fragmented AI pilots and disconnected automation toward measurable business outcomes.

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