National Account Sales Manager

About the role

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTea

Responsibilities

• Account Growth & Revenue Development
• Develop and execute strategic account plans to achieve revenue, retention, and expansion goals.
• Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services.
• Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations.
• Lead sales presentations, business reviews, and executive-level discussions with key decision-makers.
• Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts.
• Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance.
• Negotiation & Contract Management
• Lead contract negotiations and renewals to maximize profitability and strengthen long-term client partnerships.
• Collaborate with Legal, Finance, and Operations teams to ensure contract compliance and successful execution of agreements.
• Support seamless customer onboarding and expansion activities in partnership with the Portfolio Implementation Manager and National Accounts Operations team.
• Client Relationship Management
• Serve as the primary sales manager for assigned national account clients.
• Build and maintain strong relationships with customer stakeholders, Regional Franchise Developers, and internal business partners.
• Conduct regular business reviews to understand customer objectives, measure performance, and identify growth opportunities.
• Ensure timely communication, issue resolution, and proactive customer engagement.
• Champion customer satisfaction, retention, and loyalty initiatives.
• Cross-Functional Collaboration
• Partner closely with Operations, Customer Support, Marketing and Implementation teams to deliver consistent customer experiences.
• Communicate customer needs, market intelligence, and competitive insights across the organization.
• Support strategic initiatives designed to enhance national account growth and operational excellence.
• Reporting & Business Analysis
• Maintain accurate account records, pipeline activity, and sales forecasts within CRM systems.
• Analyze account performance, sales trends, and market conditions to identify opportunities and risks.
• Prepare and present regular performance reports, business reviews, and strategic recommendations to sales leadership.
• Provide insights and recommendations that support the overall growth strategy of the National Accounts program.

Requirements

• Education
• Bachelor's degree in Business Administration , Marketing, Finance, or a related field preferred .
• Minimum of 5 years of successful B2B sales experience, preferably in national accounts, strategic accounts, enterprise sales, or key account management.
• Demonstrated success in achieving or exceeding sales and revenue targets.
• Experience managing complex sales cycles and multi-location customer relationships.
• Experience in franchise, facility services, commercial cleaning, or related service industries is preferred.
• Skills & Abilities
• Proven ability to build executive-level relationships and influence decision-makers.
• Strong consultative selling, negotiation, and presentation skills.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong analytical, problem-solving, and strategic planning skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools.

Benefits

Additional Information

Location: Remote Job Type: Full-Time Reports To: VP of Sales Position Summary: The National Account Sales Manager (NASM) is responsible for driving revenue growth, expanding existing client relationships, and supporting the long-term success of JAN-PRO Systems International and its Regional Franchise Developers. This role serves as a strategic business partner to national account clients, identifying growth opportunities, delivering value-driven solutions, and ensuring a best-in-class customer experience. The NASM manages a portfolio of national accounts while collaborating closely with sales, operations, implementation, marketing, and franchise partners to achieve revenue objectives, increase customer retention, and expand service penetration across client organizations.

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