E-Commerce Executive
ExternalS$34K–S$40K/yrFull-timeUnknownToday
Negotiation
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Responsibilities
- Driving growth of E-commerce business:
- Plan and execute campaigns, product launches on brand website and marketplaces to achieve target, profitability and brand exposure
- Work closely with digital marketing team on implementation
- Account management of key partners:
- Establish and maintain strong relationships with marketplaces, logistic providers and other service providers that support the online business
- Assist in strategizing negotiation efforts with partners
- Review partner performance periodically and provide recommendations for performance improvement
- E-commerce operations:
- Maintain and ensure that content, including both product description and images, is up-to-date
- Ensure smooth daily operations in all aspects of the E-commerce business, from listing to inventory, order, payment, fulfilment and returns/exchanges
- Maintain high standards of customer service for online customers
- Respond to customer inquiries, resolve issues promptly, and escalate when necessary
- Analysis and reporting:
- Provide weekly and monthly campaign reports with actionable insights to optimize performance
Requirements
- Diploma in business, marketing or related fields
- Minimum1-2 years of experience in E-commerce, preferably in the retail industry
- Strong interest and understanding in E-commerce (experience working with a marketplace platform is a plus)
- Excellent problem-solving and critical thinking skills, with the ability to make data-driven decisions
- Strong communication and collaboration skills, capable of working effectively with cross-functional teams
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Company Intel
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