IT Senior Workday Analyst - HRIS

About the role

Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat Opioid Use Disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD, and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has an exploratory pipeline of products designed to expand its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs approximately 800 individuals globally. POSITION OVERVIEW If you take pride in building systems that actually work for the people who use them, this role will feel like a great fit. As the IT Senior Application Analyst, you will serve as the subject matter expert supporting Indivior's Human Resources applications, particularly Workday, across the full lifecycle: design, build, and run. You will partner closely with HR, Payroll, and IT teams to strengthen core systems, improve processes, and ensure a reliable, intuitive experience for employees and leaders. You will also oversee day‑to‑day service delivery for Workday, including incident management and vendor performance, ensuring issues are handled thoughtfully, escalated appropriately, and aligned with Indivior policies and SOPs. HOW YOU'LL MAKE AN IMPACT Shape the HR applications roadmap -Contribute to the IT and Business Applications roadmap, aligning technology improvements with business needs -Participate as a key contributor on system enhancements and projects from concept through implementation -Partner with HR and IT teams to assess, prioritize, and deliver continuous improvement initiatives Deliver reliable Workday support -Oversee the team managing incidents and service requests for Workday -Ensure system operations meet business needs while adhering to Indivior policies and SOPs -Review incident metrics to identify trends and improvement opportunities Support administration, payroll, and controls -Provide HR application administration and process updates -Support payroll processes across Workday and ADP -Execute IT and Sarbanes Oxley (SOX) controls -Build and maintain the Workday intranet page with clear, engaging content -Support Workday release management activities Lead application and vendor management -Provide subject matter expertise across design, build, and run phases -Act as the primary contact for outsourced application support vendors -Ensure service levels are met and issues are escalated appropriately Strengthen governance and documentation -Mature IT documentation for clarity, consistency, and compliance -Review and approve IT governance and procedure documentation Build trusted partnerships -Meet regularly with HR stakeholders to gather feedback and identify improvement opportunities -Empower HR and business users through increased self-service and best practices -Support end users and super users through guidance and training Projects and team leadership -Support HR application roadmap planning and delivery -Translate business requirements into functional and technical solutions -Address risks, issues, and decisions in a timely manner -Collaborate across teams and geographies to deliver a high-quality user experience

Requirements

• -Bachelor's degree in Human Resources, Business, or Information Technology
• -Industry experience in Pharmaceuticals or Life Sciences
• -Experience with Windows, MS Office, Workday, ServiceNow, and SuccessFactors
• -5+ years of application management experience with strong HR systems exposure
• -Working knowledge of Workday modules including Core HCM, Recruiting, Advanced Compensation, Talent, and Absence Management preferred
• -3+ years coordinating outsourced application support providers
• -Experience with governance, business process improvement, system design, documentation, and testing
• -Experience supporting end users and creating training materials
• -Customer and results oriented mindset
• -Strong communication and collaboration skills
• -Effective problem solving and diagnostic abilities
• -Flexible, pragmatic approach to work
• -Fluency in English required
• WHY YOU'LL LOVE WORKING HERE
• At Indivior, the work you do matters. You will be trusted to own systems that support the employee experience and help HR teams do their best work. You will collaborate with mission driven colleagues who value integrity, accountability, and practical solutions.
• PHYSICAL REQUIREMENTS
• This position is primarily office based and requires extended periods of working at a computer and participating in meetings, both virtual and in person. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• HOW WE INVEST IN OUR PEOP

Benefits

Additional Information

TITLE: IT Senior Workday Analyst - HRIS This is a hybrid role based in our Richmond, VA HQ. Mon / Fri are remote; Tues / Wed / Thurs are core in-office collaboration days.

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