Program Support Assistant (OA)

About the role

The Program Support Assistant (PSA) for the Psychology Service provides comprehensive administrative support to include coordinating interviews, managing data entry, and onboarding psychologists, residents, interns, peer specialists and psychology technicians. They will serve as the primary assistant to the Chief and Deputy Chief of Psychology along with the Administrative Officer of Mental Health & Behavioral Science at the Miami VA Healthcare System. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/03/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Coordinating meetings and scheduling conferences; Establishing and maintaining an efficient filing and reference system for all files; Using automated data processing equipment to generate a variety of reports; Typing letters, memos, reports, etc. in final form; Processing incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication; Establishing priorities and setting deadlines. You will be rated on the following Competencies for this position: Accountability Attention to Detail Clerical Customer Service Customer Service (Clerical/Technical) Decision Making Flexibility Integrity/Honesty Interpersonal Skills Knowledge Management Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary with some sitting, walking, standing, bending, and carrying of light items such as books, manuals, papers, and charts. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Veterans Health Administration? Share your experience