Lead UI & UX Designer

About the role

We're seeking an experienced Lead UX Designer to work across complex enterprise product areas where AI is changing how users interact with software, complete tasks, and make decisions. This role is for a designer with strong product judgment, systems thinking, and craft who can shape how AI shows up in the experience and turn evolving capabilities into workflows that are clear, useful, and grounded in real customer needs. You will work closely with UX, product, engineering, data, and AI teams to design experiences that are more adaptive, proactive, and context-aware, while maintaining trust, transparency, user control, and clear system limits. The role combines strong hands-on execution with meaningful product influence and calls for someone who can navigate complexity, make thoughtful design decisions, and help raise the quality of outcomes across teams.

Responsibilities

• AI-Enabled Product Experiences
• Conversational, Proactive & Context-Aware Workflows
• End-to-End Product Design
• Product Influence & Cross-Functional Partnership
• Research, Insight & Validation
• Quality, Craft & Accessibility
• Mentorship & Team Development
• Contribute to design quality through reviews, critique, and mentoring. Help strengthen team practices and support a culture of thoughtful feedback, continuous improvement, and modern design ways of working.

Requirements

• 10+ years of experience in UX, product design, or interaction design, including experience driving complex design work in enterprise environments.
• Strong track record of delivering complex, scalable design solutions and shaping design direction across workflow-heavy product experiences.
• Experience designing products that incorporate AI capabilities, or adjacent experiences that require trust, feedback, control, and adaptive behavior.
• Demonstrated use of AI in the design process to improve exploration, synthesis, prototyping, and execution quality.
• Experience contributing to shared patterns, reusable frameworks, or design systems that improve quality and consistency across products.
• Understanding of accessibility and inclusive product design.
• Strong proficiency in design and prototyping tools, along with a willingness to adop

Additional Information

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

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