Renewals Manager

About the role

Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's first Predictive Revenue System , enabling humans and AI to work together to make smarter decisions and drive consistent growth. With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won - the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate. Join us to help transform how companies around the world run revenue - and build the platform that will guide leading revenue teams into the future. At Salesloft, our Renewals Manager are pivotal to our company's success. You will be a key member of our team focused on supporting renewal tasks and ensure timely and quality processing of our customer renewal needs. On a day-to-day basis, you will be responsible for partnering with Customer Success Managers to educate our customers about the power of Salesloft, assess customer health, and renew customer partnership agreements. You must be able to accurately forecast revenue risk in your book of business while crafting creative and compelling commercial agreement options. Thriving in this role requires keeping up with industry trends, the competitive landscape, and our customers' needs.. On a day-to-day basis, you will work alongside the renewals team to: Calculate contract values and structure quotes Ensure all information is properly entered into Salesforce. Proactively prep the renewals specialist with information needed leading into a renewal: current terms, elements to address, health score, account summary, etc. ensuring data accuracy and timely entry. Evaluate patterns and trends in renewal data Interact with customers via email to support contract negotiations In addition to working with amazing colleagues who exemplify our 'team over self' core value, you will also have the opportunity to partner with customers to align their sales engagement goals to Salesloft's revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference.

Requirements

• If you're passionate about innovation, growth, and serving customers and thrive in a fast-paced, developmental environment, then becoming a Renewals Manager is the career path for you!
• THE TEAM:
• Our Renewals team is a critical part of Salesloft's Customer Success department who are all aligned on one vision and mission:
• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience
• THE SKILL SET:
• 2 years of customer support or sales experience at a software company [SaaS model], ideally with an emphasis on renewals.
• Experience with Salesforce is a huge plus, Salesloft is a big bonus.
• Self-starter with excellent organizational, administrative and interpersonal skills
• Ability to work on strict and short deadlines, able to set priorities and deal effectively with shifting priorities
• Advanced Excel knowledge preferred
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent written and verbal communication skills.
• At Clari + Salesloft, we are

Benefits

Additional Information

Job Title: Renewals Manager Location: Guadalajara, MX, Remote Mexico Remote - This is a remote position, which may require the ability to occasionally be onsite in our Guadalajara, Mexico office as needed. Candidates must be based in Guadalajara.

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