F&B Team Leader
External
Grand Hyatt Singapore · Grand Hyatt Singapore, SingaporePrepare for this interview
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About the role
You will be responsible to provide an excellent and consistent level of service to guests and be a role model for junior colleagues. The Team Leader - Outlet is responsible for: Assisting the Restaurant Manager in ensuring that the restaurant is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times. Interacting with guests, checking guests' satisafaction and maintaining high-quality service standards. Motivating team members and fostering a positive work environment. Assisting in guiding and providing on-the-job training to junior colleagues. Handling guests' feedback efficiently. Taking ownership of the restaurant's cleanliness, overall look and feel, including decor and atmosphere. Ideally with GCE 'O' Level or a certifcate/diploma in Hospitality or Tourism management. Minimum 3 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.
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