Engineering Coordinator

About the role

For more than 65 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings. Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world where we value all members and the creativity that individuals can bring to the workplace. As one of subsidiaries of Simpson Strong-Tie group, Simpson Strong-Tie Vietnam is a 100% foreign invested company from the US and established in 2012 to provide No-Equal Engineering Services not only in constructions engineering, mechanical engineering but also software solutions. We work as a team, grow together with quality and customer-focused mindset, collaborative spirit in order to achieve the organizational goals. BE A MAKER At Simpson Strong-Tie, we've built a workplace where people are connected and engaged in creative thinking from day one throughout their careers. When you think of the best a family has to offer - support, collaboration and respect - that's what we value at Simpson Strong-Tie. When there's a win, we'll cheer you on. When there's a snag, coworkers step in to help you out. Working on solutions together is just the way we do things here, and that creates an atmosphere that often feels like home. At Simpson Strong-Tie, you'll find talented, passionate, dedicated, humble and genuinely kind people who are all connected by our shared mission - to provide solutions that help people design and build safer, stronger structures. It's this mission and our strong people-focused values that have made Simpson Strong-Tie a unique place to work for more than 60 years - a place where you can connect, create and build your career. We invite you to learn more about our culture and why our employees are our most loyal customers. YOU Business Support Officer provides essential administrative and technical support for both Sales Admin and Technical Admin functions. The role focuses on the accurate execution of assigned tasks, including documentation handling, data entry, quoting support, report preparation, and maintaining organized records. Working under close guidance from the Senior Coordinator and Team Lead, the Entry-Level Coordinator follows established procedures, ensures compliance with quality standards, and supports effective communication across internal teams. The position contributes to smooth daily operations while gradually building technical knowledge and professional skills.

Responsibilities

• Service Providing
• Process sales orders, technical requests, and related documentation accurately and on time in compliance with company policies and procedures
• Prepare, manage, and maintain all required documents, including sales contracts, quotations, invoices, specifications, and reports
• Support data entry, reporting, and document control for both sales and technical operations
• Monitor progress, assist in scheduling, and provide timely updates to ensure deliverables meet requirements
• Quality Compliance
• Verify the basic accuracy and completeness of information in sales and technical documentation, ensuring data is properly recorded and aligned with approved templates, procedures and quality standards by performing preliminary quality checks before submission
• Follow company policies, regulatory requirements, and internal documentation procedures, ensuring all records meet quality and compliance expectations
• Review documents regularly, detect inconsistencies, and take corrective actions to minimize errors and rework
• Participate in reviews and improvement activities to identify root causes, propose corrective actions, and standardize workflows
• Collaboration
• Communicate proactively with supervisors and stakeholders to clarify requirements, coordinate workload, and update progress
• Collaborate with related departments for effective service delivery and ensure transparent information sharing across teams
• Share information transparently and contribute to decision-making during meetings and team discussions
• Learning & Development
• Suggest process improvements and share best practices with the team
• Complete required training programs and apply new knowledge in daily tasks
• Apply insights from reviews and improvement activities to enhance personal and team performance
• Team Contribution
• Collaborate effectively to achieve team goals, support peers, and maintain professionalism, responsibility, and confidentiality in all tasks
• Others
• Other tasks as assigned by Line Manager
• DESIRED SKILLS AND EXPERIENCE
• Associate/Bachelor's degree in Engineering, Business or any related fields
• English proficiency equivalent to Level B1/B2 of the Common European Framework of Reference for Languages (CEFR)
• Welcome fresher/entry/non-experienced level but more than 1 year of experience in Technical Clerk, Administration, or Customer Service roles is an asset
• Proven work experience within a manufacturing, en

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at strongtie? Share your experience