Product Manager, Point of Sale

About the role

Our mission is to build enterprise software and products that empower people to make mortgage lending simpler and more accessible. Maxwell was founded in 2015 by homebuyers who were shocked by the complexity of the mortgage process for borrowers and lending teams alike. Somehow, in the mix of paperwork, points, and process, the humanity and emotion of the largest financing decision of a person's life had been lost. After spending a year with over 1,000 mortgage professionals, the founding team realized we needed to focus on making the people who make a difference shine. Today, we employ a world-class team of software experts and mortgage professionals committed to doing just that. Our digital mortgage platform powers hundreds of lending institutions nationwide-from independent mortgage banks and credit unions to brokers and community banks-helping them deliver better borrower experiences and stronger business outcomes. We are a committed team doing honest work that matters in the real world-one lender, one borrower, one homeowner at a time.

Responsibilities

• You will serve as the primary Product Manager for Maxwell's mortgage Point of Sale application, our core SaaS platform used by lenders and borrowers.
• You will be responsible for:
• The borrower experience, from application, verification, through closing signatures
• The lending team experience, supporting loan officers and processors throughout their qualification workflows
• The real estate agent experience, enabling lead generation and referral partnerships with lenders
• API integrations and relationships with third-party mortgage service providers
• Close collaboration with Engineering to define requirements and deliver high-quality solutions
• Partnership with Marketing, Customer Success, and Sales to support product enablement and gather customer feedback
• Ensuring product designs and workflows align with mortgage compliance requirements
• Backlog prioritization, including evaluating, sequencing, and delivering features
• Deliver strong shipping velocity, while maintaining reliability on the user experiences that matter
• DESCRIPTION OF ROLE & REQUIREMENTS

Requirements

• 5+ years of B2B SaaS Product Management with a track record of shipping impactful products
• 3+ years in mortgage technology (POS, LOS, P&PE, etc.) with strong understanding of Loan Officer, Processor, and Mortgage Ops workflows
• Excellent written and verbal communication; can produce clear product docs and present to stakeholders
• Data-driven approach to analysis and decision making for prioritization and feature scoping
• Experience managing third-party integrations via APIs
• SQL + product analytics tools (Pendo, PostHog, etc.)
• Ability to read API docs and run basic API testing using tools like Postman, Claude, etc.
• Ability to do early-stage design using tools (Figma, Balsamiq)
• Experience with offshore dev teams
• Native Mobile app development experience
• Demonstrated delivery of AI/automation to improve product outcomes
• Salary Band:
• $90,000 - $150,000 (depending on experience and location)

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