EV Service Advisor, Ever Orange County
External
Ever · Irvine, CAPrepare for this interview
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About the role
Role: EV Service Advisor, Reconditioning Operations Location: Irvine, CA (Onsite) Employment Type: Full-Time Salary: $70,000-120,000 OTE (base + potential performance bonus) About Ever Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline. Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com .
Responsibilities
- Own reconditioning decisions for Ever's EV inventory
- Triage inspection reports and determine repair scope, priority, and budget
- Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors
- Source and manage external service partners to optimize cost, speed, and quality
- Approve estimates, negotiate pricing, and control reconditioning spend
- Track vehicle status through inspection, repair, QA, and ready-to-sell stages
- Ensure vehicles meet Ever's quality, safety, and merchandising standards
- Resolve technical issues and unblock stalled vehicles
- Maintain accurate reconditioning records and documentation
- Identify process improvements to reduce cycle time and cost
- Provide feedback to Product & Ops teams to improve tooling and workflows
- Qualifications & Fit
- 2-6+ years of experience in service advising, recon ops, or fleet maintenance
- Strong understanding of automotive repair processes and cost drivers
- Comfortable making fast, data-driven repair decisions
- Experience managing vendors, shops, or dealer service departments
- High ownership and strong operational mindset
- Detail-oriented with strong follow-through
- Comfortable working in fast-paced, high-growth environments
- Passion for EVs and next-generation mobility
- Technical Skills
- Experience with service DMS or recon management tools
- Ability to read inspection reports, estimates, and labor ops
- Familiarity with EV systems and common failure modes
- Strong Excel / Sheets skills
- Comfort using Slack, CRM, and ops dashboards
- Experience negotiating labor rates and parts pricing
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