Assistant Service Engineer (Security & Automation Systems)
External
Triton Ai · SingaporePrepare for this interview
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Responsibilities
- Perform inspections, preventive maintenance, corrective maintenance, calibrations, repairs, and component replacements for equipment and systems.
- Monitor system software and applications, manage updates and patches, and troubleshoot operational issues.
- Analyse machine and system performance data to identify improvement opportunities and conduct failure trend analysis.
- Provide technical support via phone, email, chat, and onsite troubleshooting.
- Manage spare parts inventory and coordinate procurement when necessary.
- Support 24/7 maintenance operations through rotating 12-hour shift schedules.
- Coordinate with customers, contractors, suppliers, and vendors to ensure service excellence.
- Escalate unresolved technical issues to relevant internal teams and product vendors.
- Maintain accurate maintenance records, service logs, SOPs, and technical documentation.
- Collaborate with Integration and Delivery teams to ensure operational readiness and technical competency.
- Support enterprise infrastructure monitoring and system performance management.
- Participate in continuous improvement initiatives to enhance system reliability and operational efficiency.
- Key Requirements
- Diploma in Computer Science, Engineering, Information Technology, Electronics, Mechanical Engineering, or related disciplines.
- Minimum 2 years of experience in hardware, systems maintenance, technical support, or engineering operations.
- Strong hands-on experience in electrical, mechanical, hardware, or enterprise systems environments.
- Comfortable working in a rotating 12-hour shift environment.
- Experience in maintenance operations, troubleshooting, and fault diagnosis.
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively within a team environment.
- Excellent communication and stakeholder management skills.
- Experience supporting Singapore Government projects or critical infrastructure systems will be an added advantage.
Benefits
Additional Information
Remuneration Package: Up to Basic $3,600 + $800 Fixed Allowances + Variable Bonus Location: West, Company Transport Provided at Designated Point Working Hours: 12 Hours Rotating Shift Are you passionate about cutting-edge technology, automation, and smart security solutions? Join a leading technology solutions provider at the forefront of innovation, delivering advanced AI-powered security and automation systems that support critical infrastructure and high-profile projects across Singapore. This is an excellent opportunity for engineering professionals who enjoy hands-on troubleshooting, maintenance, and working with next-generation technologies in a fast-paced environment.
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