Sr. General Manager, Restaurant
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About the role
Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: A Senior Restaurant General Manager oversees all aspects of Restaurant operations and guides the team as a driver of professionalism, financial success and overall excellence, ensuring a luxury Restaurant experience for all guests
Responsibilities
- Drive restaurant team to define clear strategies to deliver excellent restaurant experiences
- Partners with Store General Manager, Regional Director of Restaurants, and Corporate Food Service
- Review any issues that may affect the restaurant with Store General Manager and Regional Director of Restaurants daily
- Maintain an active role in overseeing all dining rooms and kitchens
- Oversee Health and Safety standard maintenance within the workplace
- Oversee maintenance of current and accurate paperwork from POS reports while monitoring restaurant success versus bottom line
- Support development of / oversees all restaurant promotions and special events
- Guide restaurant team to meet designated deadlines following the NMG 4-5-4 calendar
- Review inventory amounts, batch invoices, month-end forecasts, and preliminary profit and loss reports
- Drive restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations
- Oversee documentation to achieve seasonal profit plans
- Build relationships with client base to deepen client relationship with NMG
- Enforces NMG policies and procedures
- Partners with Human Resources on matters relevant to Associates (e.g., training, payroll, and benefits)
- Improve restaurant management team to maintain adequate Associate training on all tasks
- Oversee performance management of direct reports
- Communicate daily with restaurant management team regarding business needs, such as scheduling, profit and loss reports, upcoming events, and other employee issues
- Provide relevant updates in weekly department manager meetings
- Be a restaurant liaison, sharing relevant news concerning restaurant to other department managers
Requirements
- 7+ years of relevant experience
- 4-year degree preferred
- Track record achieving results across multiple businesses
- History of leading, motivating, and coaching teams
- Advanced financial knowledge and analytical skills, including restaurant profit and loss analysis experience
- Excellent oral and written communication skills with ability to thoughtfully advise, counsel,
- coach, resolve conflict, and negotiate within all levels of an organization
- "Win together" mentality
- Basic proficiency with MS Office Product Suite, advanced proficiency
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
- Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
- YOUR LIFE AND CAREER AT NEIMAN MARCUS:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
- SALARY AND OTHER BENEFITS :
- [This position is also eligible for [bonus] [long-term incentive compensation awards].]
- Thank you for your interest with Saks Global. We look forward to reviewing your application.
- Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment f
Benefits
Additional Information
Salary Range $103,827 - $129,784* Job Description:
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