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Sr. General Manager, Restaurant

External
saks logoSaks · Nm_0212_san Francisco
$104K–$130K/yrFull-timeRemoteToday
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About the role

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: A Senior Restaurant General Manager oversees all aspects of Restaurant operations and guides the team as a driver of professionalism, financial success and overall excellence, ensuring a luxury Restaurant experience for all guests

Responsibilities

  • Drive restaurant team to define clear strategies to deliver excellent restaurant experiences
  • Partners with Store General Manager, Regional Director of Restaurants, and Corporate Food Service
  • Review any issues that may affect the restaurant with Store General Manager and Regional Director of Restaurants daily
  • Maintain an active role in overseeing all dining rooms and kitchens
  • Oversee Health and Safety standard maintenance within the workplace
  • Oversee maintenance of current and accurate paperwork from POS reports while monitoring restaurant success versus bottom line
  • Support development of / oversees all restaurant promotions and special events
  • Guide restaurant team to meet designated deadlines following the NMG 4-5-4 calendar
  • Review inventory amounts, batch invoices, month-end forecasts, and preliminary profit and loss reports
  • Drive restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations
  • Oversee documentation to achieve seasonal profit plans
  • Build relationships with client base to deepen client relationship with NMG
  • Enforces NMG policies and procedures
  • Partners with Human Resources on matters relevant to Associates (e.g., training, payroll, and benefits)
  • Improve restaurant management team to maintain adequate Associate training on all tasks
  • Oversee performance management of direct reports
  • Communicate daily with restaurant management team regarding business needs, such as scheduling, profit and loss reports, upcoming events, and other employee issues
  • Provide relevant updates in weekly department manager meetings
  • Be a restaurant liaison, sharing relevant news concerning restaurant to other department managers

Requirements

  • 7+ years of relevant experience
  • 4-year degree preferred
  • Track record achieving results across multiple businesses
  • History of leading, motivating, and coaching teams
  • Advanced financial knowledge and analytical skills, including restaurant profit and loss analysis experience
  • Excellent oral and written communication skills with ability to thoughtfully advise, counsel,
  • coach, resolve conflict, and negotiate within all levels of an organization
  • "Win together" mentality
  • Basic proficiency with MS Office Product Suite, advanced proficiency
  • Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
  • YOUR LIFE AND CAREER AT NEIMAN MARCUS:
  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount
  • SALARY AND OTHER BENEFITS :
  • [This position is also eligible for [bonus] [long-term incentive compensation awards].]
  • Thank you for your interest with Saks Global. We look forward to reviewing your application.
  • Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment f

Benefits

Health insuranceDental insuranceVision insurance401(k)Remote work optionsFlexible schedulePerformance bonus

Additional Information

Salary Range $103,827 - $129,784* Job Description:


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