Transformation Team Lead, Product Manager - HR / Communications

About the role

Position Summary Lead the Transformation Team for HR and Communications. Own the redesign of employee-facing workflows using modern collaboration tools, AI, and automation built on approved platform capabilities. Serve as the product manager for the transformation by defining the problem, prioritizing the work, driving delivery, and ensuring adoption and handoff.

Responsibilities

• Own end-to-end team delivery, including workflow redesign and transformation execution for HR and Communications
• Partner with the business sponsor to translate goals into a prioritized roadmap
• Lead the team across engineering, HR or communications stakeholders, and matrixed platform and change resources
• Run discovery activities including journey mapping, content-flow review, service interaction analysis, use case identification, and pilot planning
• Enforce architectural compliance and ensure reuse of approved platform capabilities
• Escalate missing platform capabilities or required controls rather than allowing shadow architecture
• Drive adoption and behavior change in partnership with embedded change leads
• Ensure every AI-enabled workflow, prompt-based solution, or automated agent receives required review and approval before deployment
• Define and track success metrics tied to employee experience, responsiveness, content effectiveness, and user adoption
• Manage to clear, time-bound exit criteria
• Deliver a validated sustainment plan, complete documentation, and signed handoff to the business sustainment owner
• Decision Rights
• Owns:
• Team backlog and prioritization, jointly with the business sponsor
• Delivery approach
• Day-to-day team execution
• Does not own:
• Platform standards
• Security, privacy, or governance approval
• Final business priorities, which remain with the business function
• Distinction from the Business Sponsor
• Your Skills & Abilities (Required Qualifications)
• 8 to 10+ years in product management or transformation delivery, ideally in enterprise collaboration, SaaS, automation, or AI
• Proven experience delivering cross-functional product or workflow initiatives through adoption
• Strong stakeholder management, including business, service, and communications leaders
• Familiarity with modern productivity suites, AI-enabled workflows, automation, and change management
• Ability to balance process efficiency with user experience and adoption outcomes
• What Will Give You a Competitive Edge (Preferred Qualifications)
• Experience in HR, employee experience, internal communications, or service transformation.
• Experience defining and tracking value realization metrics, including adoption, productivity, control/compliance, and sustainment outcomes, for enterprise workflow transformation initiatives.
• Demonstrated ability to translate ambiguous business needs into scalable, platform-aligned solutions that maximize reuse and avoid one-off tooling or shadow processes.
• Experience establishing durable sustainment models, including operating procedures, documentation, ownership transitions, and post-launch governance for artificial intelligence (AI), automation, and collaboration solutions.
• Experience designing solutions for employee-facing journeys, including service interactions, content delivery, or internal communications.
• Experience balancing process standardization with employee experience, clarity, and change adoption.
• Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.
• The salary range for this role is $134,700 to $245,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance

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Company Intel

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