House Manager

Responsibilities

• Lead, coach, and develop a high-performing team aligned with CPA's values
• Foster a culture of person-centred care
• Oversee service operations to ensure client goals & outcomes are achieved
• Manage budgets, client service agreements, and tenancy arrangements
• Build strong relationships with families, carers, and external stakeholders
• Ensure compliance with NDIS, CPA policies, and legislative requirements
• Monitor and mitigate risks, safeguarding client wellbeing
• Coordinate facilities management to maintain safe, high-quality accommodation

Requirements

• We are looking for leaders who embody CPA values, are client-focused in their approach, and are passionate about making an impact in the lives of people with disabilities.
• Cert 3 or 4 in Individual Support and/or Leadership, or willingness to obtain
• Experience working in Shared Independent Living (SIL)/Accommodation Services under the NDIS Quality and Safeguard framework
• Proven capability to lead teams in SIL/Accommodation services
• Values and ethos to positively impact people with disabilities.
• Foundational financial management and strong operational planning skills
• Excellent communication and relationship-building abilities
• In-depth understanding of risk management and compliance frameworks
• Commitment to CPA's values
• What Makes CPA Different?
• We are an Award-Winning Training Organisation.
• CPA is a trusted Registered Training Organisation (RTO) that delivers nationally recognised qualifications and advanced disability care skills. Our training programs are backed by decades of experience and respected across the industry.
• Working for us, we can offer you:
• Competitive salary and benefits package
• $100/year wellbeing allowance
• Discounted gym access for you and your family through Fitness Passport
• Employee Assistance Program (EAP) for you and your household
• Paid Referral Bonus - earn when you refer a friend to join CPA
• Paid CPR & First Aid courses
• Comprehensive training throughout your orientation, with ongoing learning and development. We invest significantly in your growth, including specialist training opportunities and leadership development programs.
• CPA is committed to creating a safe and inclusive workplace. We welcome applications from people with diverse lived experience and will happily accommodate reasonable adjustments throughout the recruitment process.
• We have assessed this role type as requiring a high level of physical functionality with some inherent requirements. For more information on what that may mean for this role please click here .
• Cerebral Palsy Alliance is an Equal Opportunity Employer. Cerebral Palsy Alliance upholds, advocates for, and protects the rights , wellbeing and safety of people with a disability. We are a child safe organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct.
• CPA sites and vehicles.

Benefits

Additional Information

Location Normanhurst 35 Havilah At CPA, You're Not Just Leading a Team - You're Shaping Futures Join an organisation with a legacy of leadership, compassion, and industry excellence in training. Cerebral Palsy Alliance is a globally recognised, award-winning organisation known not only for delivering exceptional disability support services, but also for sector-leading staff training and development. Lead with Purpose. Inspire through Service. Build Meaningful Connections. EMBARK NOW on a deeply rewarding journey as a House Manager and make a lasting impact in the lives of CPA clients. This is a pivotal leadership role within our Accommodation and Respite services, where you will oversee the day-to-day operations of one of CPA's group Shared Independent Living (SIL) homes in Normanhurst. CPA operates close to 100 SIL houses across the Sydney & Hunter regions. As a House Manager, you'll guide and mentor a team of Disability Support Practitioners, ensuring clients receive unrivalled, high-quality care in a safe, welcoming home.

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