Operations Manager

About the role

The Operations Manager plays a pivotal role in delivering strategic and operational excellence across Sydney Future Students (SFS). Working closely with the Associate Vice President and Leadership team, this role provides high-level strategic and operational advice to support the achievement of key objectives and the successful delivery of priority initiatives. You will lead the day-to-day operations of the SFS team, ensuring the delivery of high-quality, responsive and adaptable administrative services that underpin recruitment outcomes and broader organisational goals. In addition, the role is responsible for driving the translation and implementation of strategic projects across SFS, ensuring alignment with organisational priorities and compliance with legislative and regulatory requirements. You will champion a safe and inclusive working environment for staff and students, while also providing senior support to the Head, Operations and Resources. This role offers exposure to a broad range of stakeholders and may contribute to ad hoc initiatives across the Vice President (External Engagement) portfolio and internal university functions.

Responsibilities

• manage operating activity for SFS including effective work force planning, teamwork slate, delegating, coordinating, staffing, organising, and decision making to ensure financial and operational objectives and goals are reached
• manage and monitor team budgets throughout the year, prepare forecasts and manage any daily transactions and financial projects throughout the year
• develop project plans and work with team members to build work stream specific project plans, ensuring an accurate and consistent definition of project phases, objectives, work activities and tasks, timing, milestones, and deliverables for the project
• manage complex international procurement, troubleshoot and resolve UniBuy issues
• provide high level advice and support in relation to enterprise agreement and university policies
• manage and track HR, Recruitment and WHS
• liaise with Office of General Counsel on complex contract negotiations
• manage and promote professional development opportunities for the team
• provide effective leadership and management guidance and support to direct staff including feedback, coaching and support for individual performance, career, and talent development, to build an effective and high performing team.
• About you
• effective at managing a diverse group of key stakeholders on large or complex projects and the ability to develop/cultivate productive relationships
• effective leadership and people management skills with experience in the supervision, training, mentoring and performance management of staff; including experience managing and resolving a diverse range of HR issues
• financial management experience and literacy, experience managing budgets and controlling income and expenditure for a project
• proven project management experience at a senior level; together with flexibility, capacity to adapt to changing circumstances and environments and, when necessary, navigating through ambiguity.
• Sponsorship / work rights for Australia
• You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.
• Pre-employment checks
• EEO statement
• We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion .
• How to apply
• Applications (including a cover letter, CV, and any additional support

Benefits

Additional Information

Full time, continuing opportunity Key role managing the deployment of operational strategies, goals and practices within Sydney Future Students (SFS) in External Engagement portfolio Base salary $152,045 - $160,430 plus 17% superannuation

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