Director of Administrative and Academic Operations - Chemical and Biomolecular Engineering - Penn Engineering

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University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Director of Administrative and Academic Operations - Chemical and Biomolecular Engineering - Penn Engineering Job Profile Title Director A, Academic Affairs Job Description Summary Penn Engineering's world-acclaimed faculty, state-of-the-art research laboratories and highly interdisciplinary curricula offer an experience that is unparalleled. Innovation and technology drive every program and transform the fundamentals of what future engineers are learning. http://www.seas.upenn.edu/ Manage office and supervise administrative staff of Chemical and Biomolecular Engineering (CBE), with 20+ faculty and five staff members; develop staffing allocation model for departmental administrative support; maintain electronic and physical archives of critical department documents; streamline the process of paperwork as well as formulaic or highly predictable staffing duties; demonstrate excellent customer service to students, faculty, as well as internal and external customers; provide administrative support to department Chair; assist Chair with department planning and project management; act as liaison; make decisions and implement resolutions regarding conflict, concerns and confidential department matters; supervise the logistics of CBE faculty recruitment and other functions associated with faculty appointments, promotions and award nominations; manage department communications, including writing letters, reports, editing and publication of brochures, newsletters, etc.; manage the coordination of conferences, workshops, meetings, and special events; assist with preparation and the coordination of research grant proposals; develop physical resources (space) assessment and allocation model of CBE faculty and departmental activities. Prepare survey reports, provide information for regional and national rankings of department. Participate in university- wide projects/pilots. Job Description Job Responsibilities Provide administrative support and act as liaison for Chair; manage conflict, initiate resolution. Prepare survey reports and presentation materials; compile and summarize data, oversee the development and maintenance of key projects (conferences, workshops, special events). Develop and implement measures to improve operating efficiencies. Supervise/manage CBE office and support staff; hire train and evaluate performance; coordinate schedules; provide high level of quality customer service to students, faculty, internal and external customers. Develop an effective standard for offering staff support for faculty and their associated needs, develop metrics for determining the right workload balance, and predict growth in position needs as a function of faculty additions. Assist in assignment and onboarding of teaching assistants and student workers. Prepare dossiers for faculty and other department personnel for review, promotion, and award nominations. Collect teaching evaluations, other information gathering required for dossiers. Supervise logistics of CBE faculty recruitment, i.e., advertising, working with search committee, database, candidate visits; manage faculty appointments, promotions, and dossier preparation. Coordinate departmental meetings; maintain files; update records and stay current with applicable policies. Manage department communications including print, online, departmental website and social media. Information gathering for internal and external department reporting. Organize, plan, and oversee CBE events and activities both promotional and outreach to alumni and students. Prepare reports, presentati

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