Receptionist Administrator

Responsibilities

• Act as the first point of contact, delivering a warm, professional welcome to visitors, contractors and colleagues
• Provide a high-quality front of house experience, ensuring reception and shared spaces are well presented and compliant
• Support the smooth running of the office, acting as a central point for workplace queries and day-to-day coordination
• Set up and manage meeting rooms, including large boardroom layouts and catering/refreshments
• Oversee stock levels for office and reception supplies, ensuring timely ordering and replenishment
• Liaise with facilities, contractors and cleaning teams, carrying out checks to maintain a safe, efficient and well-run workplace

Requirements

• Experience in a reception, front-of-house, office support or workplace role within a professional environment.
• Strong customer service skills with the ability to act as a professional and welcoming ambassador for People's Partnership.
• Proven ability to manage day-to-day operational tasks, including supporting meeting rooms, shared spaces and general office needs.
• Comfortable handling security-sensitive processes such as access passes, keys and visitor management, with strong attention to detail and risk awareness.
• Proactive and practical approach, with the ability to spot issues, take ownership and escalate appropriately.
• Good organisational skills, able to prioritise tasks and manage a varied workload in a busy office environment.
• Confident using standard office systems and technology (e.g. Microsoft Office, desk booking or access control systems).
• Able to work independently while collaborating effectively as part of a job-share arrangement.
• What you can expect from us:
• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• Income protection, critical illness cover & death in service insurance
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities and study support
• Travel season ticket loans
• Grab & Go Deli Café at our Crawley offices
• Volunteering days and charity payroll giving
• Onsite gym
• Ride-to-Work scheme
• Social clubs and events
• You can learn more about how we support our employees on our website.
• Disability Statement

Additional Information

Receptionist Administrator - London Office About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

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