Front Office Assistant Manager

About the role

Managing the day-to-day operations of the front desk including check ins/outs, loyalty signups, reporting, and assisting with guest needs. You will supervise and manage the front office team while on shift, and will be responsible for effective onboarding and training. Ensuring we create unforgettable guest service is delivered to each of our guests with a focus on driving loyalty. Most importantly you will effectively manage any emergency situations that arise within the Hotel, ensuring you follow Hotel procedures and processes. Diploma in Hospitality or Business Management or preferred. Minimum of 2 years of relevant experience in the hotel industry. Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera Cloud. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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Company Intel

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