Consultant and Operations Manager

Responsibilities

• Business Operations & Planning
• Proactively identify and resolve problems - this means you are adept at seeing around corners with the ability to anticipate needs and close gaps.
• Lead the logistical, operations, and supplies procurement for a team of 6 - 8 people in a downtown Calgary office location.
• Support the planning and execution of marketing events and client gifting initiatives.
• Build strong relationships across the firm to understand evolving needs and priorities; collaborate closely with Office Managers, Executive Assistants, and Chiefs of Staff across the Teneo network to ensure alignment.
• Identify gaps and optimize deployment to improve efficiency and delivery outcomes.
• Contribute to broader operational planning and decision-making across the firm.
• Support business development efforts and strategic initiatives in Calgary and western Canada.
• Build and use AI, automation, and agent workflows to scale your impact: analysis synthesis, scenario modelling, operational monitoring.
• Support important business development and cross-functional initiatives, competitive positioning and strategic planning.
• Client Support
• Track media, financial news, public markets commentary, social media, and stakeholder activity, with a particular focus on issues with potential reputational or investor impact.
• Contribute to the development of advisory notes, briefings, and research‑driven analysis, and build familiarity with the Canadian and regional media landscape.
• Administrative Support
• Provide administrative support to the Senior Managing Director and Managing Director(s) in Calgary including business development event and meeting identification and management, travel and event attendance booking and logistics, email inbox correspondence support.
• Prepare leadership for key meetings with the preparation of research and briefing materials.
• Undertake additional administrative responsibilities such as filing, document management, maintaining records, and reconciling travel & expense reports, invoices, etc.
• Maintain confidentiality and business-sensitive information with discretion.
• Embrace agile working practices and support team members during absences or busy periods; and manage miscellaneous personal requests.
• Lead by example, fostering teamwork, collaboration, and a positive office environment.
• Support executives beyond traditional working hours and during travel or international assignments.
• Foster posit

Additional Information

About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance and ESG. The firm has more than 1,800 employees located in 45+ offices around the world. Role Overview This role sits at the intersection of client service, business development, operations management, and administrative support for Teneo in Calgary's rapidly expanding Strategy & Communications business. As the Consultant & Operations Manager, you will manage how the office functions seamlessly and keep the team organized while supporting client work through research and information gathering. You will partner closely with senior leadership and account leaders to identify process improvements, bring increased structure, and offer insights into how the business operations can improve. This is a high-impact role for someone who is impeccably organized, who thrives in a fast-paced and demanding professional services environment, and who enjoys solving complex operational challenges that directly influence client delivery. The ideal candidate brings experience in corporate communications and marketing, office management, executive assistance, professional services, or high-performance, team-based environments who bring a strong operational and analytical mindset. An established professional network and work experience in Calgary, Edmonton, and/or Vancouver is considered an asset.

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