Senior Country Commercial Manager

About the role

As a Senior Country Commercial Manager (CCM) within Tide Credit Services, you will be responsible for driving the strategic growth and commercial performance of our credit products in India. You will work closely with senior leadership to shape product strategies, strengthen client engagement, and build scalable solutions across the SME credit ecosystem.

Responsibilities

• Develop and execute country-level commercial strategies to drive credit growth and profitability.
• Identify and prioritize high-potential market segments, partnerships, and SME customer opportunities.
• Collaborate with product, marketing, operations, and risk teams to align commercial initiatives with business objectives.
• Monitor and analyze commercial performance metrics to optimize product adoption, revenue, and customer satisfaction.
• Build and maintain strong relationships with key stakeholders, including SME associations, corporate partners, and industry bodies.
• Drive initiatives to improve customer acquisition, retention, and engagement across the SME credit portfolio.
• Ensure compliance with regulatory requirements and internal policies in all commercial activities.

Requirements

• Bachelor's degree in Business, Finance, or related field; MBA preferred.
• 5-9 years of experience in commercial, business development, or product management roles within financial services or fintech.
• Strong understanding of SME/MSME markets and credit products.
• Proven track record in driving revenue growth, partnerships, and strategic initiatives.
• Excellent analytical, communication, and negotiation skills.
• Ability to work collaboratively across cross-functional teams in a fast-paced environment.
• Strategic thinking with strong problem-solving and decision-making abilities.
• WHAT YOU'LL GET IN RETURN
• Competitive Salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options
• TIDE IS A PLACE FOR EVERYONE
• We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.
• Disclaimer
• It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @t

Benefits

Additional Information

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India's Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

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