Resident Services Coordinator - Savina

About the role

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Action is seeking a Resident Services Coordinator to join our team for our luxury condominium Savina in San Diego. The Resident Services Coordinator is the primary point of contact for residents, ensuring a seamless and positive living experience. This role involves managing resident inquiries, maintaining access systems, coordinating common area reservations, and assisting with community events. Assists residents with general questions regarding account information and maintenance requests and provides information to residents regarding Association policies and procedures. Prepares and distributes regular management communications. Compensation: $25 per hour Schedule: Tuesday to Saturday: 7:00 AM to 3:30 PM

Requirements

• High School Diploma or Equivalent.
• Minimum of 2 years of experience in property management, customer service, or HOA administration.
• Strong verbal and written communication skills with the ability to interact professionally with residents, vendors, and team members.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
• Ability to multitask and manage competing priorities in a fast paced environment.
• Strong problem solving skills, attention to detail, and ability to work both independently and collaboratively.
• Willingness to work occasional evenings or weekends for community events as needed.

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