Product Manager

Responsibilities

• Product Strategy & Roadmap Definition: Drive the product roadmap and vision for a new offering from concept to release. Translate complex Customer problems and business goals into clear product requirements, user workflows, and technical specifications.
• Cross-Functional Delivery & Execution: Partner closely with Software, Device, and Quality Engineering, Design to shepherd features through development. Collaborate with Quality and Beta teams to test, validate, and streamline functionality to ensure a high-value release.
• Stakeholder Alignment & Enablement: Evangelize the product direction, priorities, and trade-offs across the organization. Collaborate with Marketing, Sales, and Support to build excitement, create training materials, and support go-to-market strategies.
• Product Lifecycle Optimization: Track product adoption, usage metrics, and customer feedback to inform future prioritization. Partner with Customer Support and Operations to triage and resolve issues, ensuring an outstanding end-to-end customer experience.
• About You
• Extreme Ownership: You take complete accountability for moving work forward, proactively stepping in to resolve challenges and keep the product on track.
• Continuous Learner: You possess a growth mindset and are eager to build deep expertise in our product, the market, and your own technical and AI fluency.
• Cross-Functional Collaborator: You possess exceptional communication skills and excel at bridging the gap between technical teams and non-technical stakeholders, keeping everyone aligned and excited about the product vision.
• Hands-on Problem Solver: You love getting close to the implementation and enjoy bridging the gap between strategy and technical execution.

Requirements

• Bachelor's degree (B.S. or B.A.) is required
• Strong written and verbal communication skills, with the ability to explain technical concepts to diverse audiences
• 1-2 years of professional experience (product, engineering, project management, technical operations, or related roles)
• Demonstrated comfort learning and using AI tools to solve problems, improve workflows, and accelerate execution
• Interest in contributing directly to technical work, including prototypes, scripts, internal tools, or code-assisted implementation
• Strong interest in working at the intersection of software, IoT systems, and AI-enabled development
• Demonstrated ability to take initiative, operate in ambiguous environments, and learn quickly
• Strong organizational skills and ability to manage multiple projects in a fast-paced environment
• Familiarity with AI-assisted development tools, large language models, or workflow automation tools
• Exposure to software development, scripting, prototyping, or technical troubleshooting
• Experience working on technical products in a collaborative, cross-functional environment
• Interest in product roles that blend strategy, execution, and hands-on technical contribution
• Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available

Benefits

Additional Information

Are you a creative self-starter who enjoys solving complex problems and turning ideas into real-world products? As a Product Manager at Alarm.com, you'll help define, build, and launch a new commercial product at the intersection of software, IoT, and AI-enabled development. This is not a traditional PM role focused only on customer discovery and requirements writing. We are looking for a technically minded, execution-oriented person who is excited to use AI tools as part of their daily work-to accelerate research, prototype ideas, analyze information, and contribute directly to the product's technical development. You'll work closely with engineering, design, quality, and business stakeholders to bring a new offering to market while building strong product, technical, and AI fluency along the way. WHY THIS ROLE This role is a chance to help shape a new product offering from an early stage, with real influence over its direction, workflows, and execution. Rather than stepping into a mature product, you'll help define what gets built and how the team builds it. It's also a unique opportunity to go beyond traditional product management. In this role, you'll use AI tools as a core part of your workflow-not just to support planning and analysis, but to prototype, automate, and contribute directly to technical execution. If you're excited by ownership, technical problem-solving, and building something new with modern tools, this role offers an unusually hands-on start to a product management career.

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