Warehouse Operative

Responsibilities

• Inbound Operations Verify vehicle seal numbers against transport documentation and inspect for signs of tampering.
• Safely remove vehicle seals using approved equipment.
• Ensure inbound vehicles are correctly parked, secured, and safe to enter.
• Conduct trailer safety inspections before unloading.
• Unload parcels from trailers manually or using approved handling equipment.
• Place parcels onto conveyor systems with labels facing upwards to support scanning and sorting processes.
• Inspect trailers for damaged, leaking, or suspicious parcels and report issues immediately.
• Parcel Scanning Log into PDA devices and scanning equipment.
• Verify scanners and network connections are functioning correctly.
• Scan inbound and outbound parcels accurately.
• Ensure parcel data is uploaded successfully into warehouse management systems.
• Report scanning discrepancies and equipment faults.
• Sorting and Processing Open parcel bags, cages, and containers safely.
• Sort parcels to designated destinations according to routing information.
• Verify route labels and bag destinations.
• Scan parcels before placing them into destination bags or containers.
• Secure completed bags for onward transportation.
• Maintain sorting accuracy while meeting operational productivity targets.
• Exception and Returns Handling Identify and investigate parcels with damaged packaging, missing labels, incorrect routing, or delivery issues.
• Record parcel exceptions using warehouse systems.
• Re-label parcels where required.
• Route exception and return parcels to designated processing areas.
• Return resolved parcels to the operational flow.
• Outbound and Loading Operations Move parcels, bags, and containers between operational areas.
• Prepare parcels for dispatch.
• Load outbound vehicles safely and efficiently.
• Ensure trailers are loaded according to operational requirements and safety standards.
• Conduct final trailer inspections prior to dispatch.
• Health, Safety and Compliance Follow all company Health & Safety policies and procedures.
• Wear required PPE at all times.
• Adhere to manual handling procedures and safe working practices.
• Maintain a clean and organised work area.
• Report accidents, near misses, unsafe conditions, damaged equipment, and security concerns.
• Support site security procedures and operational audits.
• This role may require rotation across multiple warehouse functions, including unloading, scanning, sorting, bagging, exception handling, returns processing, dispatch, and vehicle loading, depending on operational requirements.
• Skills and Experience Good attention to detail and accuracy.
• Basic literacy and numeracy skills.
• Ability to use handheld scanners, PDA devices, or mobile technology.
• Good communication skills.
• Previous parcel, logistics, distribution, or warehouse experience.
• Experience working with conveyor systems, pallet trucks, or warehouse handling equipment.
• Flexible approach to work and willingness to support different warehouse functions.
• Ability to lift and move parcels weighing up to 20-25kg safely.
• Good hand-eye coordination and manual dexterity.
• Ability to work in a physically demanding environment.

Additional Information

The Warehouse Operative is responsible for supporting the safe, accurate, and efficient processing of parcels throughout the warehouse operation. Duties may include vehicle unsealing, unloading, parcel scanning, sorting, bagging, exception handling, loading, and dispatch activities. The role is critical in ensuring parcels move through the network accurately and on time while maintaining high standards of health and safety.

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Company Intel

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