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Office & Executive Assistant - Property Management

External
Assist World logoAssist World · South Africa
Full-timeRemote1mo ago
DocumentationExcelLeadership
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Responsibilities

  • Property Management / Office Operations
  • Monitor and manage incoming calls, emails, and voicemails
  • Review tenant requests via property management system
  • Coordinate non-emergency maintenance requests with vendors
  • Route inquiries to appropriate departments or personnel
  • Maintain organized records of communications and requests
  • Ensure timely responses to tenants and stakeholders
  • Maintenance Coordination (Daytime)
  • Review maintenance requests submitted via tenant portal
  • Dispatch appropriate vendors for non-emergency issues
  • Track progress and follow up on completion
  • Maintain communication between tenants and vendors
  • Executive Assistant Duties
  • Manage CEO calendar and scheduling
  • Coordinate travel arrangements
  • Attend virtual meetings, courses, or trainings
  • Transcribe meetings and summarize key points/action items
  • Assist with administrative tasks for leadership

Requirements

  • Strong written and verbal English communication
  • High attention to detail and organizational skills
  • Ability to multitask across operations and executive support
  • Professional and polished demeanor
  • Strong tech literacy and ability to learn new systems quickly
  • Tech Stack / Tools
  • Property Management Software: Buildium
  • Communication: Vonage, Email
  • Productivity: Google Workspace (G Suite), Microsoft Office (Outlook, Word, Excel)
  • Documentation & file management systems
  • Experience in property management or real estate
  • Prior executive assistant experience
  • Bilingual (English/Spanish) highly preferred
  • Experience with transcription or note-taking in meetings

Additional Information

Role Overview This dual-role position combines office administration, property management coordination, and executive support. You will support daily operations, manage maintenance workflows, and assist leadership with administrative and strategic tasks.


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