Failure Resolution Process Specialist

Responsibilities

• Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
• Problem Solving & Issue Resolution:
• Lead rapid response to quality concerns on the production floor.
• Analyze quality deviations from quality standards within General Assembly to determine the solution elimination of faults to ensure the quality standards of the product and through it the factory indicators and customer satisfaction.
• Utilize structured problem-solving methodologies such as 8D, 5-Why, Fishbone, Kaizen, and Red X to identify root causes and implement corrective actions
• Collaborate with cross-functional teams (Engineering, Launch, Production, Maintenance, Suppliers, etc.) to drive timely and sustainable issue resolution.
• Process Improvement & Problem Solving:
• Identify and troubleshoot issues for process and manufacturing constraints.
• Develop and implement corrective actions to resolve process deviations and optimize paint application techniques.
• Collaborate with the Quality team to ensure that quality standards are maintained throughout the production process.
• Process Monitoring & Data Analysis:
• Monitor key process variables and collect data related to Production efficiency, consistency, and quality.
• Analyze process data to identify trends, root causes of issues, and opportunities for process optimization.
• Work with the Quality Control team to track the effectiveness of process improvements.
• Collaboration with Cross-Functional Teams:
• Collaborate with R&D, Production, and Quality Teams to define specifications and ensure adherence to process standards.
• Provide technical support to production teams to ensure smooth operations and troubleshooting of process-related challenges.
• Coordinate with suppliers to address technical issues related to ensure that materials/process meet specifications.
• Coordinate with Warranty team to drive resolution for Warranty remarks.
• Documentation & Reporting:
• Maintain accurate records of process changes, experiments, and troubleshooting activities.
• Prepare reports on process performance, improvements, and any corrective actions taken.
• Ensure that all process documentation complies with company and regulatory standards.
• Training & Knowledge Sharing:
• Train Production and Quality teams on new process improvements, troubleshooting techniques, and best practices.
• Provide process improvements to continuously improve overall production efficiency.
• Support production team in the design and deploy layered quality gate systems to detect and contain defects at the source.
• Safety & Compliance:
• Develop and implement procedures to minimize plant waste
• Location & Travel Expectations :
• This role will be based out of the Scout Motors location in Blythewood, South Carolina
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout c

Benefits

Additional Information

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements - an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

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