Freight Operations Executive

Responsibilities

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• Handle full cycle of FCL, LCL, and air export shipments: bookings, documentation, pre-alerts, and ETA management
• Prepare and verify shipping documents: Bill of Lading, AWB, Certificate of Origin, packing list, commercial invoice
• Submit TradeNet declarations and manage e-permits
• Coordinate with shipping lines, NVOCCs, co-loaders, and air consolidators for slot bookings, equipment release, and rate confirmations
• Track shipments end-to-end: vessel cut-offs, gate-in, sailings, transhipment, arrival
• Resolve operational issues including container damage, customs queries, D&D disputes, and document amendments
• Liaise with carrier customer service, sales, and trade management teams on operational and rate matters
• Maintain shipment records, GP tracking, and operational KPIs
• Support customer enquiries with timely status updates
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Requirements

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• 3-5 years freight forwarding operations experience in Singapore
• Hands-on experience across FCL, LCL, and air export documentation and procedures
• Proficient in TradeNet and e-permit submission
• Working knowledge of Incoterms 2020, customs procedures, and standard freight forwarding systems
• Strong follow-up discipline and ownership
• Diploma or equivalent practical experience
• Proficient in spoken and written in Mandarin is required as the role involves communication with Mandarin-speaking suppliers and customers
• COMPENSATION & BENEFITS
• Salary: S$2,500 - S$3,000/month
• Annual Wage Supplement (AWS): 1 month
• Variable Bonus: Performance-linked
• Annual salary review
• WORK DETAILS
• Hours: Monday - Friday, 8:45am - 6:00pm
• Location: Kembangan Plaza (opposite Kembangan MRT)
• Employment type: Full-time, permanent

Additional Information

FREIGHT OPERATIONS EXECUTIVE POSITION SUMMARY Singapore freight forwarder handling 100-300 TEU/month across Asia-Pacific export trades is hiring a Freight Operations Executive to manage the export desk. ─────────────────────────────────────────────────────

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