AI Senior Business Consultant - FSS

About the role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. As an AI Senior Business Consultant at Kyndryl, you will help clients in the Financial Services (FSS) industry identify and execute strategic opportunities driven by artificial intelligence. You will combine deep industry expertise with advanced knowledge of AI technologies to design transformation strategies that deliver measurable business value. You will act as a trusted advisor, translating complex business challenges into AI-enabled initiatives, shaping adoption roadmaps, and guiding organizations through large-scale transformation programs. You will also provide strategic insights based on market trends, competitive dynamics, and technological advancements, enabling clients to anticipate change and capitalize on innovation.

Responsibilities

• Lead the identification and definition of AI-driven opportunities aligned with business strategy in the FSS industry
• Translate complex business challenges into AI-enabled solutions, use cases, and transformation roadmaps
• Advise clients on AI adoption strategies, including governance, operating models, and value realization
• Analyze industry trends, competitive landscape, and emerging technologies to deliver strategic recommendations
• Act as a bridge between business stakeholders and technical teams, ensuring alignment and clarity
• Lead client engagements, workshops, and stakeholder discussions to drive AI transformation initiatives
• Ensure delivery of measurable business outcomes across operations, customer experience, and growth
• Your Future at Kyndryl

Requirements

• You are a strategic advisor with strong business acumen and deep expertise in AI and data-driven transformation. You are comfortable engaging with senior stakeholders, leading complex discussions, and translating innovation into practical, scalable solutions that deliver tangible value.
• Required Technical and Professional Expertise
• 8-10 years of experience in a leading consulting firm with strong exposure to digital transformation, data, or AI initiatives
• Strong understanding of AI technologies (machine learning, generative AI, NLP, predictive analytics) and their business applications
• Strong expertise within the Financial Services industry (processes, customer pain points, and value drivers)
• Experience in data analysis and data strategy, including data governance, data quality, and ethical AI considerations
• Ability to analyze and interpret AI trends and market developments, translating them into business opportunities
• Proven ability to act as a bridge between business stakeholders and technical teams
• Strong project management capabilities, including stakeholder coordination and delivery oversight
• Strong client-facing and communication skills, with experience facilitating workshops and leading discussions
• Foundational knowledge of data/AI tools and languages (Python, SQL, ML frameworks) to collaborate effectively with technical teams
• Strong analytical mindset and problem-structuring capabilities
• Being You

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