Senior Manager, Market Intelligence & Customer Insights

About the role

Baxter's Advanced Surgery business is one of the company's most strategically important and fastest growing divisions, focused on improving outcomes in complex surgical procedures through trusted hemostats, sealants, and adhesion prevention solutions. The business is a priority area for Baxter's executive leadership, with continued investment in innovation, portfolio expansion, and strategic growth. We are seeking a Senior Manager, Market Intelligence & Customer Insights to play a central role in shaping how Advanced Surgery understands its markets, competitors, and future opportunities. This role owns market intelligence and competitive insights for the division and combines rigorous analytics with strategic thinking to inform long range planning, portfolio decisions, and business development priorities. This is a high visibility role that sits at the intersection of strategy, analytics, and storytelling. The Senior Manager will work closely with global Marketing, R&D, Medical, Regulatory, Finance, and Commercial teams, and their insights will regularly inform senior leadership discussions. You will join a collaborative, low ego team that values curiosity, partnership, and impact-and you will inherit a strong analytical foundation while helping evolve the function for the future.

Responsibilities

• In this role, you will turn complex healthcare data into clear strategic direction for the Advanced Surgery business. You will lead market intelligence, forecasting, and competitive insights while shaping how the division understands its markets and future opportunities.
• Lead global market intelligence and competitive insights across hemostats, sealants, adhesion prevention, and adjacent surgical categories
• Own annual global market sizing and forecasting, partnering with regional teams and aligning assumptions with Finance
• Deliver biannual market share and competitive landscape analyses to inform portfolio and long‑range planning
• Manage quarterly U.S. market size and growth reporting by integrating SG2, IQVIA, DRG, Premier, and internal performance data
• Conduct hands‑on Premier analytics to understand procedural trends, product utilization, and specialty‑level dynamics
• Translate complex data into clear, executive‑ready insights and strategic recommendations for senior leadership
• Support M&A, licensing, and partnership evaluations through market sizing, competitive assessments, and scenario modeling
• Build compelling narratives and present findings to cross‑functional stakeholders across Marketing, R&D, Medical, Regulatory, Finance, and Commercial

Requirements

• Experience analyzing healthcare or medical device datasets such as Premier, SG2, DRG, IQVIA, or similar claims and utilization sources.
• Strong capability in Excel based modeling, forecasting, and market sizing.
• Working experience with SAS, R, or SPSS; SQL or Python
• Familiarity with medical coding, procedure based analytics, and claims or charge level data.
• A demonstrated ability to translate complex analyses into clear, strategic insights for executive audiences.
• Strong communication and presentation skills, with the ability to influence across functions and levels.
• A proactive, intellectually curious mindset and comfort working independently on highly visible, recurring deliverables.
• A collaborative, low ego approach and the ability to thrive in a fast paced, cross functional environment.
• Why Join Advanced Surgery
• If you are energized by complex problems, enjoy combining analytics with strategy, and want your work to shape decisions at the highest levels of the organization, this is a role where you can make a meaningful difference.
• Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace pol

Benefits

Additional Information

This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride.

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