APAC Operations Performance & Projects Manager

About the role

1) Performance Management Build and run the APAC Performance Management System, Design the APAC performance operating model: KPI governance, cadence, standards, and decision forums (Monthly Control Tower / Ops Board inputs). Establish a single "APAC Performance Calendar" (targets, RFs, monthly packs, reviews, escalations). 2) Standardise KPIs, definitions, and ownership Create and maintain the KPI rulebook : definitions, data sources, owners, calculation logic, and RACI by KPI. Lock clear KPI owners (process owners) and enforce adherence across CBUs. 3) Drive the "targets → reporting → decisions" chain Ensure one APAC snapshot of targets (by CBU + consolidated) with clear assumptions and phasing. Put gatekeeping in place so targets aren't "notional" and exceptions are formally approved. 4) Build a performance culture - not a reporting factory Run a Performance Managers network across CBUs (ways of working, benchmarking calls, best practice transfer). Implement action tracking discipline (owners, due dates, closure) and drive automation / simplification of the reporting cycle (PowerBI / Power Platform). 5) Portfolio Governance & Strategic Projects Run the APAC Operations Zone PMO Maintain a single source of truth for the APAC Ops portfolio (scope, milestones, owners, risks, benefits, decision log). Drive portfolio hygiene: stop / continue / reframe recommendations; establish and operate the portfolio governance cadence with clear decision packs and escalation rules. 6) Enable execution of zone-led strategic projects Lead PMO support for zone-led / cross-country transformation programs (high strategic value, multi-stakeholder, higher ambiguity): build project structures (charters, workplans, RAID, stakeholder maps, comms cadence). Ensure projects land with measurable 4C outcomes (value, service, cash, carbon) and auditable benefit tracking with Finance. To be successful in this role, you will need... A builder-operator mindset: design the performance system, govern the portfolio with discipline, enable strategic project delivery, and raise the bar on decision quality across the zone. The following technical skills and experience : 8-12 years in performance management, PMO / portfolio governance, and/or supply chain / operations transformation in a multi-country / matrix environment (APAC or regional scope strongly preferred). Strong mastery of KPI governance and portfolio management (definitions, owners, data lineage, auditability, milestone tracking, RAID, benefits realisation). Proven capability in Power BI + Excel advanced; working knowledge of Power Automate /SharePoint / project tooling. Demonstrated ability to run governance cadences and operating rhythms (monthly performance reviews, portfolio SteerCos, QBRs, action tracking). Ability to build clear executive narratives and decision packs - PowerPoint excellence is non-negotiable. Comfortable working across functions(Ops/Finance/SC/Quality/Engineering) and across countries. These soft skills : Highly structured; hates noise; simplifies without losing substance. High ownership and bias for execution; thrives in ambiguity and unstructured environments. Strong stakeholder management: can influence without authority and challenge senior leaders while keeping them aligned. Change leader: can drive adoption of standards and governance disciplines across multiple CBUs. Comfortable with purposeful APAC travel when needed.

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