Supervisor

About the role

- Oversee and manage the designated Coffeeshop or Food Court and its operational and manpower planning - Monitor and be responsible for sales performance of respective outlets - Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies - Ensure food safety regulations are followed as according to SFA's policy - Involve in investigation of issues relating to customer complain (Service and Product Quality) - Attending to customers' needs, complaints and enquiries - Recruit, train, supervise and develop staff - Perform related duties/tasks as required Job Requirements - With passion in working in F&B industry and its operational processes. - Adaptive to fast paced environment, resilient to changes and willing to accept new challenges. - Able to work independently and in a team. - Excellent interpersonal skills with the ability to communicate with all level of employees. - Good communication and interpersonal skills - High initiative and positive attitude

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