Product Manager, Grid Services

About the role

Grid Services and Retail Energy are the two commercial layers that turn Emporia devices into recurring revenue. Grid Services earns by enrolling those devices in utility-managed programs - demand response, VPP capacity, and ancillary services. Retail Energy earns by supplying electricity to the homeowners Emporia serves, in markets where we can bundle hardware with the electricity that flows through it. Both sit on top of the same customer base and the same device fleet, and they compound when designed together. We're looking for a Senior Product Manager to own Emporia's Grid Services and Retail Energy product portfolio: the utility programs, aggregator relationships, retail electricity plans, and hardware-plus-energy bundles that generate recurring revenue from Emporia's enrolled fleet. You will operate as the CEO of this product area - wholly accountable for what we bring to market, why we bring it, and whether it succeeds commercially. This is a senior-level role for a PM who has worked in or alongside the utility, energy, or retail electricity industry. You understand how demand response programs are structured, how ERCOT settlement works, and why the commercial layer of an energy platform is where the recurring revenue lives. You bring that domain fluency to a fast-moving product team. This role owns the programs and commercial products that Emporia offers to utilities, to aggregators, and to homeowners in deregulated markets. Retail electricity context: Emporia delivers retail electricity today through our partnership with Light Energy. You own the retail product portfolio end-to-end - rate plans, bundles, incentives, market expansion strategy, and the evolution of how Emporia structures the retail business over time, including any future move to bring REP/QSE/LSE capability in-house.

Responsibilities

• Grid Services
• Grid services program roadmap. Define which utility programs and aggregator relationships Emporia pursues and in what sequence. Prioritize market entry based on program economics, device enrollment potential, and strategic fit with Emporia's fleet composition.
• Aggregator and utility program enrollment. Own the strategy and execution for enrolling Emporia's fleet into target programs - AVPP (Xcel), Efficiency Maine, PSEG Long Island DLRP, CT ESS, MassCPS, and additional aggregator and ISO/RTO programs as we expand.
• Capacity as a Service. Define the product offering for Emporia as a direct capacity provider to utilities, including MassCPS direct NEPOOL GIS registration and similar structures that move Emporia from participant to aggregator of record.
• Demand response products for the EVSE fleet. Define V1G managed charging today and the V2G roadmap. Own monetizing Emporia's EV charger install base as a grid resource.
• Program-level product definition. Translate utility program requirements - dispatch protocols, performance thresholds, M&V standards, settlement rules - into precise product

Benefits

Additional Information

Reporting to: VP of Product Location: Onsite in Littleton or Boulder, CO About Emporia Energy Emporia is a leading technology company revolutionizing home energy by providing affordable, integrated solutions that empower homeowners to optimize energy usage to reduce costs and carbon footprint. Emporia's Home Energy Management Platform is a powerful software system that connects their Vue Home Energy Monitor, Level 2 EV Charger, Smart Plugs, Home Battery, and third-party thermostats and appliances. By automating energy use through real-time monitoring and scheduling, the platform optimizes consumption, reduces costs, and simplifies home energy management-all within one intuitive app. With over 400,000 U.S. homes running Emporia's energy management and EV charging hardware, we are now launching a national Third-Party Owned (TPO) home battery Virtual Power Plant - placing industrial-rated home batteries in residential homes to deliver power redundancy, utility cost savings, and grid peak demand services. By reducing energy waste and saving customers money, we're helping create a healthier planet and a brighter future. For more information, visit emporiaenergy.com. Mission, Vision and Values Emporia was founded in 2018 with a clear purpose to revolutionize home energy, generate tangible customer savings, and accelerate the transition to a lower carbon future. We are striving to become the world's leading home energy management platform and build the largest virtual power plant. Customers First : We deliver exceptional service with empathy and responsiveness, building lasting trust in every interaction. Own the Outcome : We think like owners, taking responsibility for results and holding ourselves and each other accountable. Win Together : We succeed together through honesty, humility and humanity. Grit Gets it Done : We work hard, stay passionate, and persevere through challenges. Better Every Day : We challenge the status quo, take smart risks and aim to improve 1% every day.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at emporiarevolutionizinghomeenergy? Share your experience