EUC Engineer
External
Itcan Pte · Prudential Tower, SingaporePrepare for this interview
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Requirements
- What you need:
- Experience handling Executive/C-Level Support
- Experience with supporting Windows 10/11 and MacOS
- Experience with Microsoft 365 and Windows Administration
- Experience with scripting (PowerShell)
- Experience with running AV event / conference room support
- Exposure to Citrix Cloud/XenDesktop/XenApp
- Exposure to Microsoft Azure Administration (endpoint/exchange/VDI)
- Exposure to ticket queue management (ServiceNow)
- Exposure to Intune and JAMF Device Management
- Collaborate effectively with the infrastructure engineering teams and the business
- Excellent verbal and written communication skills
- Strong ownership experience with a track record of delivering results
- Bachelor's degree
- We'd Love If You Had
- Trading floor support experience
- VMware knowledge or experience
- Experience with Windows Server 2019
- Networking knowledge or experience
- Our Culture
Additional Information
We are seeking a highly talented and skilled engineer to join our team as an End User Services Engineer. The team is responsible for the monitoring/supporting of our windows infrastructure, Citrix VDI platform, SaaS platforms, and desktop applications as well as resolving direct technical issues across a global platform of end-users including investment professionals, middle & back-office employees, and technologists. This role is hands-on and would allow the opportunity to work on both front-end support as well as back-end engineering while focused on continuously improving user experience. We expect innovative ideas and solutions regarding user experience to be the digital enabler for the business.
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