Systems/Network Engineer

Responsibilities

• Provide 2nd level and up support for NOC and product team
• Provide Level 2 or 3 product and solution support
• Be Subject Matter Expert in assigned product categories
• Project manage deployment of IT solutions
• Presales Support for IT solutions
• Documentation
• Requirements: Minimum a Diploma holder in IT
• Minimum a Diploma holder in IT
• Possesses at least 3 years related NOC, network/server/endpoint support experience
• Experience in IT infrastructure management tools
• An up-to-date knowledge and understanding of business and industry needs as well as the technical demands
• Recognition of the importance of customer focus and/or of serving the needs of the end user
• Excellent communication skills, particularly the ability to communicate with staff who are not technically trained
• The skill to take on a variety of tasks and pay attention to detail
• Analytical and problem-solving ability
• Team-working skills and the ability to feel comfortable working with different work teams, clients and groups of staff across an organization
• Organizational skills and the ability to prioritize your workload
• Microsoft, Cisco, ITIL, CISA, CISSP, CREST, CEH product, networking, virtualization, security solutions knowledge and professional certifications will be a plus
• Training will be provided if deemed necessary
• Company Overview:
• Interested and qualified applicants for the above position, please submit comprehensive resumes stating current & expected salary to:
• Argentra Solutions Pte Ltd
• Email: hr@argentra.com
• Only short-listed candidates will be notified for interviews
• No phone calls regarding the positions will be entertained, please send in your applications via email/post

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