Cust Svcs Acct Rep

Responsibilities

• Technical Expertise - Possesses intermediate level knowledge and understanding of the distribution electrical system. Provide service reliability and power quality explanations to assigned customers. Demonstrate an understanding of meter technologies and applications.

Requirements

• Associate degree in a study listed above with a minimum of 4 years customer contact experience, with knowledge of field activities related to the technical aspects of customer services and distribution operations, or
• HS Diploma or GED with a minimum of 6 years customer contact experience, with knowledge of field activities related to the technical aspects of customer services and distribution operations.
• OTHER REQUIREMENTS:
• Must have working knowledge of field activities related to the technical aspects of customer services

Benefits

Additional Information

Job Posting End Date 07-04-2026 Please note the job posting will close on the day before the posting end date. Job Summary This position is the primary field customer relations resource, for residential and commercial customers in an assigned territory. The geographic territory assignment will typically include 50,000 to 80,000 accounts, depending on customer density and other pertinent parameters. Incumbents in this position should demonstrate leadership abilities, and will generally be expected to manage select accounts within the territory under some supervision and guidance. The positon requires reactive response to customer and public inquiries, as well as proactive promotion of company marketing programs, products, and information. Job Description Job Posting End Date 07-04-2026 Please note the job posting will close on the day before the posting end date.

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Company Intel

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