Campaign Services Developer

About the role

Assist the delivery of complex Campaign/Marketing solutions to enable the business to define, deploy, measure and optimize campaign and marketing activities across the organization. Works with multidisciplinary teams within the organization to understand, analyze, & refine the campaign/marketing application to fulfill the business needs. Develop subject matter expertise over time to assist in troubleshooting, meeting schedules, and resolving problems in relation to the campaign/marketing applications.

Responsibilities

• To undertake technical work in various projects involving various campaign /marketing applications such as SAS CI360, SAS 9.4, Salesforce CRM, etc...
• Ensure delivery against agreed upon SLAs and overall service delivery of campaign/marketing applications.
• Understand short and long term goal and objectives to recommend technical solutions and services.
• Participates in and contributes to the development of technical/business approaches and/or the recommendation of current system enhancements.
• Understand the underlying technologies and applications utilized within specified area of responsibility to direct how to design, develop, test, and implement priority technology requirements.
• Assist in Designing and implementing the organization's Campaign/Marketing Platform operational procedures.
• Perform impact study of new enhancements to existing campaign/marketing applications processes
• Analyze & consolidate business requirement & develop functional specification design
• Involved in overall development, SIT, UAT & Implementation
• Organizational (organizational responsibilities)
• Work with Business PM and Business Users, IT PM & team members to define & support Business UAT scope & detail test cases & work out detail breakdown of schedules.
• Prepare documentation to ensure all change management, release management & governance processes are adhered to.
• Skills and Exeperience We Are Looking For:
• Education/Qualification
• Malaysian citizen
• Bachelor's Degree in Computer Science or related discipline with IT focus

Requirements

• Preferable 1 year (or more) experience in software development
• Experience in delivering Campaign/Marketing applications is preferable.
• Experience in SAS CI360, SAS 9.4 platform, Salesforce CRM, Tableau is a major plus
• Extensive knowledge in SQL.
• Fresh graduate are encouraged to apply.
• Special Skills
• Strong analytical skills
• Excellent communication skills, both oral and written
• Excellent documentation skills and technical writing abilities
• Attention to detail
• Wide problem-solving and troubleshooting capabilities
• Team player, always willing to help / support team efforts
• Able and willing to work independently with minimal supervision
• Knowledge in the following (preferable):
• Database : MS SQL Server / PostgreSql / MySQL
• Systems : MS Windows, Linux/Unix
• Reporting / ETL tools : MS SSRS, Tableau, PowerBI, SAS EG, SAS DI, SSIS
• For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/
• About Hong Leong Bank
• Realise your full potential at Hong Leong Bank by applying now.

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