Financial Clearance Representative I/II

About the role

We're looking for a detail-oriented and collaborative professional to support the financial clearance process for patients. In this role, you'll help ensure patients can move forward with care by working closely with insurance providers and internal teams. You'll act as an important connection point between patients, insurance companies, and departments across the organization to help streamline approvals, reduce delays, and keep information accurate and up to date. The starting annual salary for the Financial Clearance Representative I is $42,641 and this can include a full comprehensive benefits package. The starting annual salary for the Financial Clearance Representative II is $47,695 and this can include a full comprehensive benefits package.

Responsibilities

• Work with insurance providers to verify coverage and support financial clearance for patient care
• Help ensure required authorizations and approvals are completed in a timely manner
• Create and maintain accurate records related to financial clearance activities
• Serve as a point of contact between admissions, clinic staff, patient accounting, and physician billing teams
• Communicate clearly with both internal teams and external partners to resolve issues or delays
• Monitor and track financial clearance status to support smooth patient flow
• Help identify and address gaps or challenges in the process

Requirements

• We're looking for someone who is organized, proactive, and comfortable working across teams.
• Strong attention to detail and ability to manage multiple tasks
• Clear communication and problem-solving skills
• Ability to work well with different departments and external partners
• Comfort handling sensitive and confidential information
• Basic knowledge of insurance processes or healthcare administration is helpful
• Ability to stay organized and keep accurate documentation
• A team-oriented mindset and willingness to support patient-focused outcomes
• Why You'll Love Working Here:
• At Roswell Park Comprehensive Cancer Center, your work helps remove barriers so patients can focus on what matters most.
• Make an impact: Help patients move forward with care by supporting essential financial processes
• Collaborative environment: Work with teams across the organization to solve problems and improve experiences
• Meaningful work: Play a key role behind the scenes in supporting patient care
• Mission-driven culture: Be part of an organization dedicated to compassion, innovation, and improving lives
• If you enjoy working behind the scenes to solve problems and support patient care, we encourage you to apply.
• Required Education and Experience
• Financial Clearance Representative I:
• High School diploma or High School Equivalency diploma and the equivalent of one (1) year of full-time experience in pre-certifications and follow-up procedures or a related field; or
• High School diploma or High School Equivalency diploma and successful completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).
• NOTE:
• Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.
• OR
• Financial Clearance Representative II:
• High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in authorization and follow-up procedures or related field; or
• High School diploma or High School Equivalency diploma and the equivalent of two (2) years of full-time experience Financial Clearance and/or Patient Access within the Financial Clearance Department at Roswell Park Comprehensive Cancer Center.
• Equal Employment Opportunity Statement

Benefits

Additional Information

Title: Financial Clearance Representative I/II Job Type: Regular Company: Roswell Park Comprehensive Cancer Center Department: Revenue Integrity and Financial Clearance Time Type: Full time Weekly Hours: 37.5 FTE: 0.9375 Shift: First Shift (United States of America)

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at roswellpark? Share your experience