Application Analyst

Responsibilities

• Manage and support Microsoft 365 products, including SharePoint, Teams, OneDrive, Exchange, and related productivity tools.
• Partner with business stakeholders to understand needs, gather requirements, and translate them into practical technology improvements.
• Support SharePoint sites, intranet content, permissions, governance, migrations, and related content structures.
• Provide advanced troubleshooting and coordinate resolution for complex service issues and escalations.
• Monitor Microsoft 365 changes and assess impact on users, support processes, and business workflows.
• Coordinate updates and initiatives while maintaining strong organization.
• Communicate complex technical concepts clearly.

Requirements

• Associate's degree in STEM or equivalent technical training, certifications, or experience.
• Experience in an Application Analyst, Technology Analyst, Business Systems Analyst, Product Analyst, or similar enterprise technology role.
• Hands-on Microsoft 365 experience, preferably with SharePoint, Teams, OneDrive, Exchange, administration, governance, or service support.
• Experience gathering requirements, analyzing business needs, and turning them into clear technical or process improvements.
• Strong organizational and prioritization skills, with the ability to manage competing support, project, and stakeholder requests.
• Excellent written and verbal communication skills, including the ability to explain technical topics to non-technical audiences.
• Strong analytical and problem-solving skills, including troubleshooting across multiple systems or teams.
• Ability to work independently with limited coaching while contributing to shared team ownership and knowledge transfer.
• What Associated provides:
• We are committed to rewarding talent with top pay. Your efforts will be recognized with a total compensation package that reflects your experience and contributions.
• Plan for your future with confidence! We offer a robust 401(k) program with a generous employer match to help you build the financial future you deserve.
• We know how important work-life integration is. Recharge with PTO and enjoy paid holidays, ensuring you have time to unwind and pursue your passions outside of work.
• Your health matters to us! Stay covered beginning on your first day of employment with our premier healthcare plan that includes medical, dental, and vision coverage for you and your family.
• Ready to Energize your career? Visit our website at www.aeci.org/careers to learn more about Associated and apply for a position.
• Equal Opportunity Statement:
• An equal opportunity employer and provider/disability/veteran.

Benefits

Additional Information

At Associated Electric Cooperative, we're committed to providing reliable energy to the communities we serve with passion and precision. We're a tight-knit team dedicated to keeping the lights on and the energy flowing smoothly across our expansive network! From technical to operational to professional disciplines, our team brings a wide variety of skills, talents, and expertise to the table. We believe in both dedicating ourselves to excellence and investing in your growth. Opening Summary As an Application Analyst on the Digital Workplace team, you will help make work easier, clearer, and more connected through products that help employees communicate, collaborate, and manage content. This role partners with business stakeholders, support teams, and technical peers to understand needs, guide improvements, coordinate change, and keep Microsoft 365-centered services reliable, secure, supportable, and easy to use. This opportunity is ideal for a highly organized, product-minded analyst with strong communication skills, broad Microsoft 365 technical knowledge, and the judgment to manage business relationships, priorities, and complex work with limited oversight.

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