Program Specialist ( Assoc Dir, Patient Care )

About the role

This position is in the Veterans Administration (VA), Veterans Health Administration (VHA), Mid Atlantic Healthcare Network (VISN 6), Fayetteville VA Medical Center (MC). The incumbent serves as Program Analyst in the Office of the Associate Director for Patient Care Services, working in Nursing Service. A significant function of this position is to analyze workload data throughout Nursing Service and make recommendations regarding resource utilization. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Note: Time -In-Grade requirements also requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterens Employment Opportunities Act of 1998 (VEOA) You may qualify based on your experience and /or education as described below: GS-09: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Including but not limited to: Critical thinking skills and the ability to prioritize and analyze problems in order to take into full consideration the wide range of factors and requirements which affect the management of the health care delivery system. Knowledge of program planning evaluation, Performance Improvement Process, and knowledge and skill in various statistical research methodologies, analytical and evaluative methods and techniques (such as normal distribution and standard/Z scores, frequency tables, bar charts and scatter plots) and the ability to apply these methods or studies to issues and use the resulting data for performance measurement, and improvement activities. Ability to manage various computer data base programs; interpret, prepare, and present research data in a variety of ways. Ability to develop and maintain database and access information from national reports, studies and commissions as evidenced by the application of knowledge and utilization of strategies to improve Patient Care Service. The incumbent carries out independently the assignments such as HPPD reports; agency cost reports, budgets, projections based on history, workload reports, CUSS, CARR, etc. and determines how to approach the assignment and the methodology to be used. The incumbent works with others, both within the service and across the organization; and keeps the supervisor informed regarding potential controversial issues or problems. Requires: (1) Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature; (2) Knowledge of the theory and principles of management and organization including administrative practices and procedures common to organizations; (3) Ability to use qualitative and quantitative analytical techniques. Comprehension of Nursing Service mission, philosophy, functions, professional expectations. Ability to handle situations independently under pressure, meet program deadlines and continually prioritize workload to meet changing demands effectively. OR; Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree, 2 full years of progressively higher-level graduate education leading to such a degree, or an LL.B or J.D., if related. OR, Combination: Applicants may combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a master's degree. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experienc

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Veterans Health Administration? Share your experience