Business Analyst (Programme)

Responsibilities

• Capture, document and traceability-manage requirements from Customer across all work streams.
• Author and maintain governance artefacts - Terms of Reference, RACI, gate-review decks, programme glossary.
• Support workstream BAs with consistency, templates and quality assurance.
• Run requirements workshops, persona definition sessions and journey-mapping exercises with Customer users.
• Maintain the requirements traceability matrix from initiation through to BAU handover.
• Required experience and qualifications
• 5+ years as a Business Analyst on technology transformation programmes; programme-level experience preferred.
• Strong workshop facilitation, documentation and stakeholder-management skills.
• Demonstrable delivery experience in a regulated industry - financial services, government, pharmaceuticals, energy or similar - including familiarity with change control, audit and compliance constraints.
• Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural contexts.
• Experience working within a globally distributed team, collaborating effectively across multiple time zones and cultural contexts.
• Excellent written and verbal communication skills; able to engage with senior stakeholders and translate technical detail for non-technical audiences.
• Comfortable working in a hybrid client/partner team with clear ownership boundaries.
• Technical skills
• Programme governance frameworks - Steering Committee, Architecture Review Boards, Change Advisory Boards.
• Integrated planning and reporting tooling - Microsoft Project, Smartsheet, JIRA, Confluence, Power BI.
• RAID, dependency and critical-path management at programme scale.
• Service transition and operational integration aligned to ITIL v4 / ITSM frameworks.
• Desirable
• Banking or finance experience.
• Experience in role, delivering complex, global End User transformation in a regulated industry.
• BCS / IIBA business analysis certification (CBAP, CCBA or equivalent).

Additional Information

Role purpose Programme-level Business Analyst supporting the Control Tower with requirements management, governance artefacts, gap analysis and traceability across the workstreams.

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Company Intel

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