Technical Project Manager, Revenue Systems

Responsibilities

• Project & Program Delivery
• Own end-to-end delivery of Revenue Systems projects - from intake and scoping through build, UAT, release, and hypercare - across Salesforce, Conga CPQ, NetSuite, Workato, and connected systems.
• Develop and maintain detailed project plans, sprint schedules, dependency maps, and risk registers that keep distributed teams moving in the same direction.
• Manage multiple concurrent workstreams at different stages, maintaining program-level visibility into how they interact and where sequencing matters.
• Run structured ceremonies - kickoffs, sprint check-ins, steering updates, and retrospectives - that are efficient, action-oriented, and account for cross-time-zone participation.
• Track milestones, surface blockers early, and drive resolution without waiting for issues to escalate.
• Stakeholder & Cross Functional Collaboration
• Serve as the primary coordination layer between the Poland Engineering Manager and US-based Solution Architects and Business Analysts - managing handoffs, clarifying requirements, and keeping both sides unblocked.
• Partner with Solution Architects to ensure technical designs are scoped and sequenced before engineering engagement begins, and flag downstream integration risks early.
• Work with Business Analysts to confirm that requirements are complete, testable, and properly documented prior to build.
• Engage regularly with business stakeholders in Sales, Finance, and Product - translating project status into business-relevant language and surfacing decisions that require their input.
• Provide clear, consistent reporting to the Senior Director of Revenue Systems - escalating risks, trade-offs, and resourcing issues that warrant leadership attention.
• Maintain an asynchronous engagement cadence with the Australia Revenue Operations team - delivering structured updates and documentation that keep them informed and able to contribute on their schedule.
• Technical Project Execution
• Develop working familiarity with the revenue tech stack - understanding how Salesforce, Conga CPQ, NetSuite, and Workato fit together well enough to scope work accurately, identify integration risks, and ask the right questions in technical discussions.
• Coordinate UAT cycles alongside Business Analysts - managing test plans, tracking defects, and driving stakeholder sign-off across Sales, Finance, and Product.
• Support release planning and change management, ensuring that deployments are well-coordinated, communicated to affected stakeholders, and documented for audit and continuity.
• Maintain systems documentation - data flow maps, integration dependencies, decision logs - that keeps the broader team from losing institutional knowledge between projects.
• Process Improvement & Governance
• Define and reinforce project intake, prioritization, and delivery standards that scale as the Revenue Systems portfolio grows.
• Identify recurring friction in how work moves between business stakeholders, Solution Architects, and engineering - and drive improvements that reduce handoff latency and rework.
• Own project tooling hygiene (Jira, Confluence, or equivalent) so that status is always current and the team spends less time tracking and more time delivering.
• Contribute to a delivery culture that balances speed with quality - instilling accountability, clear ownership, and a bias for resolving ambiguity quickly.

Requirements

• 5+ years of experience in technical project or program management, with direct ownership of CRM, CPQ, or ERP projects in a SaaS or B2B revenue environment.
• Experience managing distributed delivery teams; prior exposure to European or offshore engineering partners strongly preferred.
• Working familiarity with Salesforce (SFDC) - comfortable enough to scope projects, review configurations, and participate meaningfully in technical discussions without needing to administer the platform.
• Familiarity with Conga CPQ or comparable CPQ platforms and the quote-to-cash process sufficient to identify scope, dependencies, and risk.
• Bachelor's degree in a relevant field

Additional Information

Purpose of the Role The Technical Project Manager for Revenue Systems sits at the intersection of project execution and programlevel thinking - managing day-to-day delivery while maintaining visibility into how individual workstreams connect to broader revenue operations goals. In this role you'll coordinate closely with a dedicated engineering team in Poland, US-based Solution Architects and Business Analysts, and business stakeholders across Sales, Finance, and Product. You'll translate complex requirements into structured delivery plans, keep cross-functional teams aligned across time zones, and ensure that projects spanning Salesforce, Conga CPQ, NetSuite, and Workato land on time and with the right outcomes. This is a high-visibility role for someone who brings both the rigor of a project manager and the technical awareness to hold meaningful conversations with architects and engineers - without needing to write the code.

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