Manager, Software Engineering

About the role

Sony Interactive Entertainment is seeking an Engineering Manager to lead Platform Quality, Operational Excellence, and Engineering Productivity initiatives for PlayStation Portal based on AOSP. This role is responsible for driving Platform Performance, Stability, Security, and Observability through data-driven engineering practices, automation, telemetry, and cross-functional collaboration across Platform, QE, Security, Infrastructure, and Product teams. The ideal candidate combines strong technical leadership with exceptional people management skills and a passion for building highly reliable consumer products at scale. You will lead a team of experienced engineers while driving execution and continuous improvement of the PlayStation Portal platform used by millions of players worldwide.

Responsibilities

• People Leadership & Team Management
• Lead, mentor, and grow a team of experienced software engineers, fostering a culture of technical excellence, ownership, collaboration, and innovation.
• Provide coaching, career development, performance management, and continuous feedback to support individual and team success.
• Establish clear goals, expectations, and growth opportunities while ensuring team members feel valued, empowered, and heard.
• Drive talent development, succession planning, and hiring efforts to build and maintain a high-performing engineering team.
• Foster an inclusive and collaborative work environment that encourages creativity, accountability, and continuous learning.
• Platform Performance & Stability
• Lead initiatives to improve Performance, Stability, Scalability, and overall reliability of the PlayStation Portal platform.
• Define and drive Platform Health KPIs and Operational Excellence objectives.
• Identify bottlenecks and systemic issues through profiling, telemetry, benchmarking, and large-scale data analysis.
• Drive root-cause analysis and long-term corrective actions for platform issues.
• Establish measurable quality targets and continuously improve platform health and user experience.
• Telemetry, Logging & Data-Driven Improvements
• Design and implement telemetry, logging, observability, and monitoring systems across the platform stack.
• Establish data-driven methodologies to continuously measure, analyze, and improve platform quality.
• Build scalable data collection and analytics pipelines to generate actionable insights from devices, test environments, and CI/CD systems.
• Enable engineering teams to make informed decisions through platform analytics, dashboards, and operational metrics.
• Quality Engineering & Automation
• Partner closely with QE teams to define measurable KPIs for Performance, Stability, Reliability, and Quality.
• Integrate automated measurements, benchmarking, and validation into CI/CD pipelines.
• Lead automation efforts for regression detection, performance monitoring, and platform health assessment.
• Improve engineering productivity through continuous testing, automated quality gates, and development workflow optimization.
• Drive adoption of engineering best practices and continuous improvement initiatives.
• Security Collaboration
• Collaborate with Security teams to identify platform security risks, vulnerabilities, and mitigation strategies.
• Drive implementation and tracking of security improvements across the platform stack.
• Establish proactive monitoring and reporting mechanisms for security-related issues.
• Support secure platform architecture, threat mitigation, and security best practices throughout the software lifecycle.
• Dashboard & Platform Visibility
• Build and maintain dashboards that provide real-time visibility into platform health, quality, performance, and operational metrics.
• Enable engineering and leadership teams to continuously monitor platform status and trends.
• Improve transparency and operational awareness through intuitive reporting and visualization tools.
• Establish reporting mechanisms for platform health and quality indicators.
• Technical Program Leadership
• Lead large-scale

Additional Information

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Engineering Manager - PlayStation Portal Platform

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