VP, Product

Responsibilities

• Architect the portfolio strategy: Shape and drive commercial lifecycles across Upsun Cloud (established/evolving), Upsun Blackfire (portfolio integration), and Upsun Dispatch (strategic new bet) to capture shifting market demands.
• Bridge Product & Engineering: Partner with the CPTO as a strategic peer to balance forward-looking technical direction with high-leverage commercial focus; evolve organizational design, ownership models, and cultural ways of working without adding unnecessary friction.
• Translate strategy into enterprise value: Turn deep market insights and technical tailwinds into focused product priorities, roadmaps, and compounding business metrics (adoption, retention, and ARR growth) across thousands of active deployments.
• Drive unified organizational alignment: Connect product strategy directly to revenue leadership (Sales, CS, Marketing) and embed continuous customer discovery into the engineering cycle to build a hyper-responsive feedback loop.
• Measure success by year one: Success looks like a highly focused, scalable GTM path for Dispatch, market-driven evolution for Upsun Cloud, faster cross-functional decision-making, and a robust, world-class product culture with your newly hired, autonomous leadership bench fully onboarded.
• What you bring
• Category expansion & scale: A proven track record of taking net-new products from early strategy to global scale, while simultaneously modernizing mature products in shifting technical ecosystems.
• High-clarity strategic judgment: The ability to turn complex technical capabilities into clear, differentiated customer value, navigate enterprise needs, and make high-stakes trade-offs using data and strong intuition.
• Organizational design & culture: Experience connecting Product with revenue leadership, architecting modern organizational structures, scaling global remote-first teams thoughtfully, and cultivating a culture of high performance and accountability.
• Developer & AI Fluency: Deep understanding of developer workflows and a practical, highly curious approach to how AI-native development is rewriting product discovery, delivery, and user expectations.
• Where we hire
• At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaborat

Benefits

Additional Information

About Upsun (formerly Platform.sh) Upsun is the cloud application platform humans and robots love. It is built for today's hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get: Predictable performance, even at scale Secure, compliant environments by default Real-time observability and profiling built in Cloning, configuration, and provisioning in seconds AI-ready features that plug directly into your stack The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. Our values: 🌿 We make a positive impact. ✨ We aim for the stars. 💚 We care for each other. Impact of the VP, Product Reporting to the CPTO, you will lead the next chapter of Product at Upsun. The company has deep engineering strength, a mature cloud platform, and a portfolio with significant growth potential. This role exists to architect our mid-to-long-term product strategy, unlock enterprise value, and ensure our multi-product portfolio directly drives global market leadership. Leading an established organization of ~20 talented product managers, designers, and advocates, you will have the immediate opportunity to hire and shape your own direct leadership team. Your work will help globally distributed teams navigate technical complexity, make clearer trade-offs, and turn macro-level strategy into scalable market penetration across our 3,500+ customer base.

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