Sr. Manager, Procurement & Accounts Payable

Requirements

• 10+ years of procurement, strategic sourcing, vendor management, accounts payable operations, or related experience, including meaningful people leadership responsibility.
• Strong negotiation skills with a track record of improving commercial outcomes and leading complex vendor discussions.
• Demonstrated ability to lead a function or major operating area, make sound decisions in ambiguous situations, and translate strategy into operational execution.
• Proven experience building, redesigning, or scaling procurement, AP, or shared operational workflows in a fast-moving cross-functional environment.
• Highly organized and strategic, with the ability to manage competing priorities, solve complex operational problems, and bring structure and follow-through to ambiguous or broken processes.
• Experience leading a small team and influencing cross-functional partners without direct authority, while holding clear accountability for outcomes.
• Strong stakeholder management skills across Finance, Accounting, Legal, Security/IT, and business leadership.
• Experience with procurement and operational tooling such as Workday, Jira, contract lifecycle management (CLM) systems, ERP/P2P platforms, or strategic sourcing tools.
• Experience improving invoice-to-pay workflows, including process automation in Workday or similar systems, is strongly preferred.
• Track record of establishing metrics and using data to improve cycle time, savings, service levels, and operational performance.
• Experience operating with a high degree of autonomy, judgment, and cross-functional interaction in a role that balances strategic decision-making with day-to-day operational management.
• Experience in healthcare, a high-growth environment, or another complex regulated business is preferred.

Additional Information

Included Health is seeking a leader to rebuild and lead a more effective procurement and accounts payable operation. This person will own the future-state procurement operating model, strengthen our position in contract negotiations, and help create a process that gives the business speed and flexibility while still protecting Included Health through the right controls, routing, and governance. This role will separate strategic sourcing and contract strategy from day-to-day purchasing administration, while also providing oversight and support for the accounts payable function. The leader will partner closely with Finance, Accounting/AP, Legal, IT/Security, and business owners, oversee the teammate supporting procurement operations, and help the AP team solve issues, improve coordination across the organization, and remove friction in the invoice-to-pay process. The right person is highly organized, strategic, and comfortable moving between executive-level negotiations and hands-on process improvement. They will be expected to reduce fire drills, improve SLA adherence, bring visibility to renewals and spend, improve AP responsiveness, and lead Workday process automation that reduces the administrative effort required to process invoices and purchasing activity. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community - no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

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