Human Services Enforcement Assistant

Requirements

• Please submit a resume and cover letter describing your skills as expert, skilled or novice in the following areas:
• Outlook, Excel, MS Word and comparable word processing/spreadsheet applications;
• Data Entry (entering data and narratives)
• Written and Verbal Communications, including keyboarding & telephone skills;
• Customer Service;
• Teamwork
• Thinking about applying?
• Agency information:
• The Division of Support Enforcement & Recovery has offices located statewide in Biddeford, Sanford, Portland, Lewiston, Augusta, Rockland, Bangor, Ellsworth & Caribou. This position requires occasional travel.
• Application Information:
• For additional information about this position please contact Peggy Barrett at (207) 596 4330 or e-mail Peggy.L.Barrett@Maine.gov
• Please submit all documents or files in a PDF or Word format.
• To request a paper application, please contact Mandy.Hernandez@Maine.gov
• Benefits of working for the State of Maine:
• No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health an

Benefits

Additional Information

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State. . Department of Health and Human Services (DHHS) Opening Date: June 15, 2026 Closing Date: June 29, 2026 Job Class Code: 5038 Grade: 17 (Admin Services) Salary: $19.27 - $27.74 per hour Position Number: 02000-2680 Location: Rockland -ANTICIPATED VACANCY- Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. This position allows for partial telework with management approval. The Human Services Enforcement Assistant position in Division of Support Enforcement & Recovery (DSER) is a full-time Monday-Friday, 8-5. Core Responsibilities: The Human Services Enforcement Assistant is a paraprofessional position providing administrative support in a Child Support Office. Duties can vary and include, but are not limited to: - Processing administrative documents and assisting with processing legal documents, which may include wage attachments, license revocation, passport denial and placing/releasing motor vehicle liens - Communicating with parents, answering questions, and providing information about the child support program - Managing and prioritizing correspondence/contacts, including electronic and hard mail, addressing time sensitive mail promptly - Telephone Customer Service - Building cases and managing contact with individuals applying for child support services - Document imaging and indexing - Scheduling genetic testing - Assisting with general office duties

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