Payroll Supervisor - Chattanooga, TN

About the role

The Payroll Supervisor is responsible for the payroll specialists and tasks in the organization's payroll department. The primary function of the supervisor is to ensure the accurate, timely, and correct processing of payroll and garnishment for more than 8,500 employees across the United States and its four territories. ESSENTIAL DUTIES AND RESPONSIBILITIES: Monitors compliance with generally accepted accounting principles and company procedures. Reviews, investigates, and corrects errors and inconsistencies in financial entries, documents, and reports. Compiles payroll data such as garnishments, vacation time, 401 (k) deductions, hours worked, union dues, taxes, insurance, other employee benefits, and employee identification number, from timekeeping and other records. Reviews payroll data for accuracy - includes direct deposit forms, timekeeping reports, leave requests, and PTO requests. Responds to employee/client questions regarding pay. Reviews wages computed and corrects errors to ensure accuracy of payroll. Performs a comprehensive final payroll review for each pay cycle, utilizing various checklists to verify accuracy and completeness. Verifies changes affecting net wages, such as garnishments, loan payments, and other miscellaneous compensation/deductions for each employee as needed. Verifies data concerning the transfer of employees between departments and/or locations. Prepares periodic reports of employee earnings, taxes, and deductions. Prepares weekly, monthly, and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.) for management. Manages and reviews the cash-out process for federal contracts to ensure accuracy and compliance. Reviews payroll data entry requests for accuracy and adequate approvals. Maintain proper documentation in adherence to established policies and guidelines, aligned with internal controls and audit requirements. Prepares manual off-cycle requests and ensures proper approval is received. Prepares and issues paychecks. Prepares and distributes W-2's. Performs other office duties as needed to ensure timely and accurate payroll processing Supervise, train, and support payroll staff including workload management, coaching, and performance oversight. SUPERVISORY RESPONSIBILITIES: Oversee and manage the daily operations of the payroll team. Foster a positive and collaborative environment within the payroll team and with cross-functional departments and teams. Build strong working relationships with employees, teammates, cross-functional departments, and management. Be a positive agent of change in support of company policies, goals, and initiatives Support and coach a team of 7+ payroll specialists. COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures; Synthesizes complex or diverse information; Uses intuition and experience to complement data. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Creative Writing - Writes clearly and informatively with above-average precision; possesses creative, analytical, and persuasive writing skills; has excellent editing and/or proofreading capabilities; presents numerical data effectively and accurately; expertly able to read and interpret written information. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Goal-oriented and detail-oriented. Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions. Leadership - Exhibits confidence in self and others; I

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